Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


December 05, 2020

Proper customer service!

Always prompt to prices and pay.

Insurer: Trupanion

By:

Useful
December 05, 2020

Great pet insurance

Easy to file. Quick and fair payment.

Insurer: Trupanion

By:

Useful
December 05, 2020

Hassle-free claims process!

Easy to submit claim online, and prompt response. Thank you!

Insurer: Trupanion

By:

Useful
December 05, 2020

Good basic pet insurance

It was very easy to submit claims and the payment was not too long afterwards.

Insurer: Trupanion

By:

Useful
December 05, 2020

Very quick response

Helpful advice over the phone re technical difficulties logging in. Claims were submitted effortlessly with a response via email and notice of claim approved within days. Chq arrived in the mail - all submitted, completed in one week. Thank ou

Insurer: Trupanion Canada

By:

Useful
December 05, 2020

Fast, Efficient Service

Very quick response when invoices are submitted, and payment follows soon after. Quick response to phone calls as well.

Insurer: Trupanion Canada

By:

Useful
December 04, 2020

Easily accessible Fast service quick payment

Easily accessible , Fast service quick payment

Insurer: Trupanion

By:

Useful
December 04, 2020

Easy peasy

Very quick turnaround. Although the payment went directly to my deductible, it was very quick.

Insurer: Trupanion

By:

Useful
December 04, 2020

Best Insurance Ever

Very simple and executed in a timely manner.

Insurer: Trupanion

By:

Useful
December 04, 2020

You pay my refund promptly.

You pay my refund promptly...and are easy to contact

Insurer: Trupanion

By:

Useful

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