Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,040 total


Verified December 11, 2021

As always fast and easy service- quick payment.

As always, fast and easy service- quick payment. Thank you Trupanion!

Insurer: Trupanion Canada

By:

Useful
Verified December 11, 2021

Submitting the claim was quite easy and the refund cheque was received quite quickly.

Submitting the claim was quite easy and the refund cheque was received quite quickly.

Insurer: Trupanion Canada

By:

Useful
Verified December 11, 2021

The Trupanion team has been wonderful to work with.

The Trupanion team has been wonderful to work with. Direct billing from my vet has been a life saver and has happened with ease. Than you Trupanion, because of you we have been able to give our first baby the care she deserves!!!!!

Insurer: Trupanion Canada

By:

Useful
Verified December 11, 2021

My Vet was paid before I picked up my dog.

My Vet was paid before I picked up my dog. Ask me if the Vet was happy. It was a happy ending from both aspects.

Insurer: Trupanion

By:

Useful
Verified December 10, 2021

It is so quick and easy!

It is so quick and easy!

Insurer: Trupanion Canada

By:

Useful
Verified December 10, 2021

Speedy payment directly to the vet as usual.

Speedy payment directly to the vet as usual. No complaints ever!

Insurer: Trupanion Canada

By:

Useful
Verified December 10, 2021

They take care of everything directly with the vetrinary clinic.

They take care of everything directly with the vetrinary clinic. This is amazing!! This just lets you focus on your sick animal. Thank you!

Insurer: Trupanion Canada

By:

Useful
Verified December 10, 2021

Very quick and good.

Very quick and good. Have not received the cheques yet, maybe the christmas rush at Canada Post ?

Insurer: Trupanion Canada

By:

Useful
Verified December 10, 2021

how to get along with an old man

friendly people,explained insurance, took me through the sign up and made it easy, listen to my stories and agreed with a old man.

Insurer: Trupanion

By:

Useful
December 10, 2021

Fast claim handling and refunds, easy to do!

This is my first time having pet insurance and so far I really love Lemonade Insurance. The process was very easy to apply and every claim has been very fast and easy to do as well, with funds refunded immediately! The plan I got is reasonably priced considering all the preventive care I am covered for while my dog is a puppy. So far, I'm very happy with the service!

Insurer: Lemonade

By: Michelle

Useful

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