Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,029 total
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Amazing! Easy claims and my money was reimbursed very quickly!
Everything went very smoothly and quickly. Took my puppy in for her shots. Turned in my claim before I every left the Vets office. Very quick turn around on reimbursement.
Insurer: Lemonade
By: Melissa
So far, so good
Quick and easy process
Insurer: Trupanion
By:
Easy process!
Super fast response as well as check reimbursement.
Insurer: Trupanion
By:
Best service ever
Best insurance company Inhave ever used fast service and it so nice they have driect pay makes it so much easier for people.
Insurer: Trupanion Canada
By:
My Million dollar dog
I have had excellent service from Trupanion for the past eleven years. Claims and payment are processed quickly.
Insurer: Trupanion Canada
By:
Excellent and friendly service !
Excellent! So thankful to have this insurance. Had to make a claim for gastritis in November. Her yearly exam was December. Then she got a double ear infection and bladder infection in January. My dog is so healthy just a weird couple months. Making claims was so easy.
Insurer: Lemonade
By: Aimee
Grace customer service
Got our Reimbursements quickly. Very efficient and great customer service.
Insurer: Lemonade
By: James
Insurance claim
Very pleased with the ease of purchasing the pet insurance and took the portion that covers the regular vaccinations. Put in a claim on puppy vaccinations and within 12 hours it was paid. Excellent follow up and seems to be all I expected.
Insurer: Lemonade
By: Bret
The best pet insurance imaginable
My dog had a butched neutering that resulted a major infection that spread to his thigh and over 10 trips to the vet, many of which were to a specialist. Lemonade made it incredibly easy to submit my claims and get reimbursed. I cannot recommend them enough!
Insurer: Lemonade
By: Paola
Coustomer sevice is AMAZING !!!!!!!!!!!!!!
First time purchasing pet insurance...so I researched heavily to find the right coverage at the right price. I feel like my choice was definitely the right one. My annual wellness vet bill was $270 and I got back $160....I was happy....reimbursement was so fast and followed up by a personal call to go over my claim. I was a little nervous being a company I never really heard of but Love Love LOVE them and hope they are around forever !! I love my furbaby and just never want a money issue to hinder the care she may need one day! Thank you Lemonade for peace of mind!!
Insurer: Lemonade
By: Deborah