Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,741 total
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rough sign-in
went all the way through. clicked on submit payment. did not go through. I clicked on recall quote, but it changed the age of the dog. frustrating on validating pictures so many times
Insurer: MetLife
By: Rebecca Zaldivar
Quick and easy application
Quick and easy application. Awaiting response and certificate of insurance
Insurer: Nationwide
By: Joanna Hess
Easy to file- Always prompt payment.
Easy to file- Always prompt payment.
Insurer: Trupanion
By: Emily
It was very easy enroll.
It was very easy enroll.
Insurer: MetLife
By: Leticia viera
Website was easy to follow to submit…
Website was easy to follow to submit claim. Prompt response.
Insurer: Pumpkin
By: Kathy
They are efficient in paying me back…
They are efficient in paying me back what i paid to the vet
Insurer: MetLife
By: Deborah Morrow
First claim
This was my first claim. I appreciated how incredibly easy and quick the process was.
Insurer: Trupanion
By: Tracy
You guys are awesome
You guys are awesome. At was very easy to fill the claim and your response time as incredible. Within minutes you sent me a notification that your working on it and within another few minutes I had the money in my account. You don’t know how much I and my family appreciate you. Thank you from all our hearts ❤️
Insurer: Pumpkin
By: Karin
Very easy to apply
Very easy to apply. I changed to another company and have been overcharged for my insurance and wanted to come back because I like the benefits you provide for my pet.
Insurer: Nationwide
By: Shawn Carter
Always prompt w/reimbursement
Always prompt w/reimbursement. Whenever I have called, very rare, very helpful & polite.
Insurer: Trupanion
By: Gayle