Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,830 total
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It has been pretty good
It has been pretty good. I don’t remember them telling me you have to meet a deductible before you can be reimbursed. I believe to meet the deductible it is $800.
Insurer: Spot
By: Victoria Hernandez
Been a customer for 7 years and have…
Been a customer for 7 years and have had great experiences. Claims are easy, customer service is friendly and compassionate, and their app and website are easy to navigate. Claims are processed quickly without hassle, with clear explanations. Payments are easy and not unnecessarily delayed.
Insurer: Pets Best
By: Megan Snyder
Metlife reimbursed vet bill asap
it is hard enough when you pet falls ill, but Met life pet insurance, reimbursed me in a very fast time, thanks Joanne
Insurer: MetLife
By: Gary Reiss
Easy online process
Easy online process, quick direct payment. Excellent experience overall.
Insurer: MetLife
By: customer
Fetch is awesome!!
Fetch is awesome! I was so surprised when I received the first check!! Having insurance is so very helpful!! Thank you Fetch! ❤️
Insurer: Fetch
By: Margaret
ACL tear
Our four year-old golden retriever, tore her ACL. Quite an expensive procedure to get it repaired, but Pets best was amazing! They quickly took care of all the invoices we submitted, and provided a thorough explanation of what was paid and why. Could not be happier with this company.
Simple to use
Simple to use. Refund received quickly I have had 4 retrievers before my current one and wish I would have had insurance for them.
Insurer: Pumpkin
By: Robin Russe
Trupanion makes for a True Companion to Pet Ownership
Seamless, easy and prompt payment process made directly to my veterinarian upon my dog’s recent surgery.
Insurer: Trupanion
By: Karen Pavorsky