Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,830 total
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Did get refund within the said time…
Did get refund within the said time frame.
Insurer: MetLife
By: customer
Convenience and Coverage for my dog.
MetLife premiums are taken right from my paycheck. It’s so convenient. Also when I take my dog for care, all I do is take a picture of my vet’s care note and bill. MetLife is quick to explain what is covered and a check arrives to my account within a week. I am grateful for MetLife’s coverage for my Portuguese Water Dog!
Insurer: MetLife
By: Marilyn
Wonderful Prompt Service
It is slightly difficult to file an invoice because the website won’t let me. However, it is easy to file by email. They pay promptly without fail. I had to call customer support and they were very friendly and helpful.
Insurer: Trupanion
By: James
Fast turn around for response on Claim
Fast turn around for response and payment. Options for funds delivery! Great!
Insurer: MetLife
By: Susan
They were excellent in sending me my …
They were excellent in sending me my reimbursement in less than a week after my submission of my claim.
Insurer: Spot
By: Carole Oliveri
Claims are very easy and refunds are…
Claims are very easy and refunds are fast
Insurer: MetLife
By: Angela
A solid pet insurance experience
Easy to upload claims ; overall solid payment have been repaid , staff is very professional .
Insurer: MetLife
By: Shoppers paradise
Easy file, good coverage, quick pay
It was easy to file a claim. Everything they contracted to cover was paid for. They paid me quickly. What more could I ask for?