Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,015 total
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Easy
Very easy to file a claim. Received the reimbursement within a week, and it was automatically deposited into our bank.
Insurer: Lemonade
By: Leyna
Lemonade is the best!!!! Rate them higher than 10
I have been with lemonade since I got my dog Sammy. Everyone’s lemonade has been extremely professional and helpful. I recently had Sammy for his first yearly check up and I got paid back the same day that I entered my claim. They are fast efficient excellent customer support and I would recommend them to anyone and have done that already
Insurer: Lemonade
By: Wendi
Extremely happy
stress free fast and efficient!!! Never a worry about payment while I am worrying about my baby
Insurer: Trupanion Canada
By: Terri
Trupanion truly cares!!
Just like to say thank you to Trupanion when you think about the ability to get your dog taken care of immediately thereâs nothing like Trupanion you can literally have your bill paid within 10 minutes they are so much better than human insurance thank you Trupanion for caring about our dog Tebow
Insurer: Trupanion
By: June
Easy & fast!
This was my first claim with Lemonade. It was just for a routine vet visit with blood work, shots and a check up. I filed the claim sitting in traffic - on a Saturday - on my way home from the vet & I was helped and my claim approved almost instantly. It was so quick and easy, I was shocked. This sounds like a paid for review, but I promise it’s not - they paid for everything except her pre-existing condition needs, which was expected. I definitely don’t regret buying pet insurance and had been on the fence for years. Glad I found lemonade!
Insurer: Lemonade
By: Cait
It was very easy to complete
It was very easy to complete
Insurer: Trupanion Canada
By: Brenda
A class act. Strongly recommend.
they pay promptly.
Insurer: Trupanion
By: Bill/
Very quick and efficient process
Very quick and efficient process
Insurer: Trupanion
By: Danny
A must for dog owners of young dogs.
Always easy to deal with and quick with the payments. Best thing I ever did.
Insurer: Trupanion Canada
By: Michelle
Love our coverage with trupanion !
Great to know my little one is covered by trupanion. Works well with my vet office and makes each transaction easy
Insurer: Trupanion Canada
By: Patty