Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,015 total
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Avoided a debt rabbit hole
My vet was able to submit and receive payment directly and I only had to pay 10%. This was a tremendous help. We are so happy we were able to get the best treatment for Forrest.
Insurer: Trupanion Canada
By: Susan
Great Pet Insurance
Very easy to submit invoices and fast payment
Insurer: Trupanion Canada
By: Jennifer
wish there was more info upfront re: what is covered and what isnt. unless i missed it. i clicked into the "sample" contract. would like to see an actual before signing. like i said maybe i missed it.
wish there was more info upfront re: what is covered and what isnt. unless i missed it. i clicked into the "sample" contract. would like to see an actual before signing. like i said, maybe i missed it.
Insurer: Trupanion
By: Christina
Amazing claims handling in as less as 0 seconds!!!
Claims processing speed is phenomenal and the money gets wired to your account in less than 2 days
Insurer: Lemonade
By: Biswajit
It was easy and really fast to do the claim and fast getting back the check from trupanion ⦠excelente services
It was easy and really fast to do the claim , and fast getting back the check from trupanion ⦠excelente services
Insurer: Trupanion Canada
By: Maria
It was quick and easy even when additional medication was needed
It was quick and easy even when additional medication was needed
Insurer: Trupanion Canada
By: Amanda
quick reimbursement and prompt emails
quick reimbursement and prompt emails
Insurer: Trupanion
By: Fauzia
Happy to be part of the Trupanion family
Very quick turnaround on claim resolution and payment. Policies are clearly stated and claims are approved accordingly with no surprises. Customer service is exceptional.
Insurer: Trupanion
By: Diane
It was easy and fast
It was easy and fast
Insurer: Trupanion Canada
By: Henry
S.hess
Trupanion has saved my butt multiple times. No one wants their dog to need medical treatment or surgery or medications but it happens. Luckily for me and my pup(a rescue) I enrolled her at 8 weeks old, since then she has had emergency surgery, incontinence problems & now is requiring knee surgeryâ¦. Trupanion has been there for us every step of the way. Submitting claims is effortless on my part as our vet and bill them & get paid directly. Customer service is above and beyond my expectations.
Insurer: Trupanion Canada
By: Sam