Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Love this insurance!!
My dog developed seizure activity. I am so thankful we have pet insurance to help cover the cost of neurology & vet bills! The process was extremely easy & I got my reimbursement quickly.
Insurer: Trupanion
By:
First claim.
Simple to use via iphone. Fast refund process with great communication.
Insurer: Trupanion Canada
By:
Trupanion is awesome.
Great Customer Service. Easy to enroll, easy access online, different options for coverage and very knowledgeable representative who had patience to explain very clear and detailed.
Insurer: Trupanion
By:
Great Experience
Great experience submitting claim and receiving payment. I love working with Trupanion and have used them for years!
Insurer: Trupanion
By:
Very positive experience
Very prompt reimbursement
Insurer: Trupanion
By:
Trupanion, there for your piece of mind
It was easy and quick
Insurer: Trupanion Canada
By:
Ollie’s X-Ray
It was quick easy and great deal with
Insurer: Trupanion Canada
By:
Hidden fees; Per issue deductible not worth it.
We received a first month free of Trupanion from the rescue we adopted from, after the month was over we were charged a number of hidden fees we did not agree to when originally signing up. The monthly fee was significantly more than we could afford or agreed to; and significantly more than competitors! The $250 deductible is also less helpful than advertised; we have yet to hit the deductible for any of the 3 issues our dog has had, yet we have spent over $600 in vet bills.
Insurer: Trupanion
By: Megan