Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,015 total


Verified May 03, 2022

Trupanion Rocks!!!

The claims experience is always so easy and payments are timely

Insurer: Trupanion Canada

By: Tracy

Useful
Verified May 03, 2022

Admin fee surprise.

Was very surprised and disappointed when I got to the very end of filling out all my information, that there was an additional enrolment admin fee. At no point while speaking to your agents was it mentioned. It’s a completely unnecessary cash grab and you should be ashamed of yourselves for charging it.

Insurer: Trupanion Canada

By: Daniel

Useful
Verified May 03, 2022

Love Trupanion

Quick turnaround and easy to submit for payment

Insurer: Trupanion

By: Deborah

Useful
Verified May 03, 2022

Smooth.

Smooth. Done at vets.

Insurer: Trupanion

By: Allison

Useful
Verified May 02, 2022

Acceptable Experience

i am unaware of my payment date

Insurer: Trupanion Canada

By:

Useful
Verified May 01, 2022

Happy Trupanion client

I am always pleased with the quick payment for my claims

Insurer: Trupanion Canada

By:

Useful
Verified May 01, 2022

Value of Trupanion pet insurance

Trupanion has always provide a fast response and payments flow directly back to my checking account. Staff have been good at answering my questions on several occasions and seem compassionate about helping clients with their dog health issues.

Insurer: Trupanion

By:

Useful
Verified April 30, 2022

Highly Recommend Fetch if Youre Looking for Pet Insurance

I have had Fetch pet insurance since I got my dog and I highly recommend it to anyone bringing a dog into their family. The app is simple to use and direct deposit makes reimbursement of any pet expenses super quick!

Insurer: Fetch

By: Madison

Useful
Verified April 30, 2022

Highly Recommend Fetch if Youre Looking for Pet Insurance

I have had Fetch pet insurance since I got my dog and I highly recommend it to anyone bringing a dog into their family. The app is simple to use and direct deposit makes reimbursement of any pet expenses super quick!

Insurer: Fetch Canada

By: Madison

Useful
Verified April 30, 2022

First large clam

Process was easy and quick.

Insurer: Trupanion Canada

By:

Useful

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