Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,015 total


Verified April 23, 2022

Piper loves Fetch!

My dog Piper after many other treatments required a liver biopsy. A costly procedure that cost approximately $4,800. After submitting the vet bills and medical records my claim was approved in about 8 days and the money was deposited directly into my bank account. The Fetch app was easy to use and the claim was settled quickly. Piper is doing very well now. Thanks Fetch!!

Insurer: Fetch Canada

By: Karen

Useful
Verified April 23, 2022

Fetchs Major assistance with Chronic Kidney Disease

My dog suffers from chronic kidney disease and this past year has had to undergo a lot of treatments and medications. Without Pet Plan most of this would not be possible due to the expenses of visits, medications and treatments. Fetch has made the process so much easier submitting claims!

Insurer: Fetch Canada

By: Kirsten

Useful
Verified April 23, 2022

Very easy to submit a claim

Very easy to submit a claim, and paid in a short time

Insurer: Fetch Canada

By: Valeria

Useful
Verified April 23, 2022

I have had a wonderful experience with

I have had a wonderful experience with Fetch! My dog has lymphoma and not only does Fetch cover 80% of the costs the process of reimbursement could not be easier. It rarely takes beyond 2 days to see the money directly deposited into my bank account. In addition to this, their customer service reps are all animal lovers, very knowledgeable and empathetic which is so nice and meant a lot to me when my dog was first diagnosed. A wonderful company through and through!

Insurer: Fetch Canada

By: Laurie

Useful
Verified April 23, 2022

2 cats at end of life - Fetch allows me to afford their treatments

I bought insurance on both my pets when they first came home with me, 13 years ago. Although I didn't have to file claims on them other than twice during that time, here we are at end of life and both have significant disease. If it weren't for Fetch I would have had to send them to the Rainbow Bridge last year. I submit claims frequently for meds and other treatments and they are paid quickly directly into my bank account. Fetch has allowed my cats to stay with me longer because I can afford their treatment until its time to say goodbye.

Insurer: Fetch

By: Angela

Useful
Verified April 23, 2022

2 cats at end of life - Fetch allows me to afford their treatments

I bought insurance on both my pets when they first came home with me, 13 years ago. Although I didn't have to file claims on them other than twice during that time, here we are at end of life and both have significant disease. If it weren't for Fetch I would have had to send them to the Rainbow Bridge last year. I submit claims frequently for meds and other treatments and they are paid quickly directly into my bank account. Fetch has allowed my cats to stay with me longer because I can afford their treatment until its time to say goodbye.

Insurer: Fetch Canada

By: Angela

Useful
Verified April 23, 2022

Fast and no issues

Fast and no issues

Insurer: Trupanion Canada

By:

Useful
Verified April 23, 2022

Payment processed and received within days of submitting claim.

Payment processed and received within days of submitting claim.

Insurer: Trupanion Canada

By:

Useful
Verified April 23, 2022

Easy Peezy

Excellent and fast service every time I submit a invoice for Buddy.

Insurer: Trupanion

By:

Useful
Verified April 23, 2022

Trupanion is life saver

i never have to doubt if Trupanion will take care of me. they are fast and keep you posted whats going on with your claim. I am glad that there are lot of vet places that honor Trupanion, so they bill Trupanion directly so I only have to worry about my deductible /10% payment. It makes a big difference, when you are dealing with huge bill.

Insurer: Trupanion

By:

Useful

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.