Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Fair and Fast!
I think the services covered were fair and processing and payment was very prompt. My pup's surgery was on March 17 and by March 29 I had the check and had deposited it in the bank!
Insurer: Trupanion
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I feel like this is a waste of money
I have been paying over $80 a month for 2 years and you have yet to pay anything for any of my claims - so I feel like I am wasting my money.
Insurer: Trupanion
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Oh my God everyone is so so nice!
Oh my God everyone is so so nice! I had my first claim and it was so easy to file and already received an email about processing. I can’t say enough good things. I will be with you for life if you remain the company you are today! Don’t change a thy!
Insurer: Trupanion
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Trupanion has made everything easy- from signing up submitting invoices getting reimbursed and cancelling
Trupanion has made everything easy- from signing up, submitting invoices, getting reimbursed, and cancelling
Insurer: Trupanion
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Will never go without Trupanion!
We have used Trupanion twice. One when Rudy was a puppy at emergency and now for surgery at 4 years. Both times we were so thrilled with how quickly and easy our claims were paid. With my husband on a pay cut do to covid , Trupanion was a blessing. A lady called with a few questions and was so nice and professional , she also asked if we had any questions. They covered even more than we thought ! I would recommend Trupanion to every pet owner, we won’t ever go without it.
Insurer: Trupanion Canada
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Trupanion's exceptional convenience!
I really like I that my vet can immediately process my claim with Trupanion at the time of my pet's visit. It makes it so much moreconvenient, plus I don't have to worry about submitting paperwork after I get home. It's so much easier than any other plan I've dealt with!
Insurer: Trupanion
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Rapid answer to the claim.
Rapid answer to the claim. Hopefully the payment will come in soon.
Insurer: Trupanion Canada
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Reliable Pet Insurance
Excellent communication and payment was really quick.
Insurer: Trupanion
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