Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,015 total
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Great insurance for my dog
I recommend Trupanion pet insurance for the ease of use in directly paying my Vet. She’s a rescue from a puppy mill who has epilepsy who is my companion in spite of it all. Thanks Trupanion
Insurer: Trupanion
By: Ann
Trupanion Review
Staff was friendly, very knowledgeable and made it easy to enrollâ¦explained everything
Insurer: Trupanion Canada
By: Sandra
Healthy Paws is the BEST!
I have been with Healthy Paws for over ten years and they have been great. Payment of claims are paid within 2-3 days of the claim being submitted. I have never had a problem when filing a claim or payment. Their Customer Service team has also been excellent. They are concerned about your pet and want to know how they are doing after submission of a claim. In my opinion, Healthy Paws is the best out there. I guarantee you will be happy with their service.
Insurer: Healthy Paws
By: Glenn
Healthy Paws is Excellent
We have had Healthy Paws for several years and they have always been fair and responsive, with quick service and no questions asked (we wish human insurance could be as good). Reimbursements have been as quick as next day following submission. Truly amazing and highly recommended.
Insurer: Healthy Paws
By: Brenda
Healthy Paws Pet Insurance Company
If you are looking for pet insurance, I would highly recommend Healthy Paws. I have had insurance with this company since 2018. It's the first time I have ever held pet insurance and I am so glad I have it. My monthly premium, annual deductible and co-pay amounts are very reasonable. My little dog has had surgeries on both of her rear legs which were very expensive but were covered under my plan. Healthy Paws reimbursed me promptly so that I was able to pay my credit card off in a timely manner. Their website is easy to navigate and it is easy to upload documents for claims. You can also have the reimbursement sent directly to your bank account. I highly recommend this company if you are looking for pet insurance!
Insurer: Healthy Paws
By: Jenny
fast payment
easy transition; very fast claim payment, even though it was my very first claim.
Insurer: Trupanion
By: maxi
Great Service
Easy to upload the claim. Direct deposit. Everything went through as it should.
Insurer: ASPCA
By: Collette
Best thing I did!
I have had many dogs and most have not been insured and my bills have been very costly. I decided to insure this one and it has been really worthwhile. They settle very quickly and give you an itemized list of what they pay and what you are responsible for. This depends on what plan you choose. I have had excellent service.
Insurer: Trupanion
By: Sherrin
Love Trupanion
Spent over 2000 on my pup. Trumanion called me and I have reimbursement after deductible. Over 1.000. I am over the moon and so thankful for their customer service. I will never cancel and can’t be more grateful.
Insurer: Trupanion
By: Jessica