Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,039 total


Verified November 19, 2021

Informative Website

Easy to sign up. Website was easy to navigate.

Insurer: Trupanion Canada

By:

Useful
Verified November 19, 2021

Great pet insurance!

Always quick to respond to claims and prompt payment. Great company.

Insurer: Trupanion

By:

Useful
Verified November 19, 2021

Fast, Easy Enrollment for Pet Insurance

Enrollment was easy

Insurer: Trupanion

By:

Useful
Verified November 19, 2021

Easy signup

Fast. Easy to pick a deductible and see a monthly quote. Got online via app on 2 minutes and all the docs delivered electronically in under 10 minutes

Insurer: Trupanion

By:

Useful
Verified November 19, 2021

Peace of mind from a mindful company!

I mailed in Zoey’s claim and promptly received a confirmation. Shortly I received a check! That’s it! So easy, so quick! Love Trupanion!!??

Insurer: Trupanion

By:

Useful
Verified November 19, 2021

Easy to signup for

It was very easy to signup for my fur baby’s insurance needs. The prices are super reasonable too.

Insurer: Trupanion

By:

Useful
Verified November 19, 2021

Claim taken care of swiftly!!!

My vet faxes the bill to Trupanion. As soon as they receive it, I receive an email saying they have received and are reviewing the claim. Within several days the money is in my checking account. I couldn’t be more pleased.

Insurer: Trupanion

By:

Useful
Verified November 18, 2021

Still waiting for a reimbursement on my dog's health issue.

Still waiting for a reimbursement on my dog's health issue.

Insurer: Trupanion Canada

By:

Useful
Verified November 18, 2021

They were supposed to send me pdf forms to fill out and two days later still haven’t received it in email.

They were supposed to send me pdf forms to fill out and two days later still haven’t received it in email.

Insurer: Trupanion Canada

By:

Useful
Verified November 18, 2021

Excellent, Speedy Service

This was my first time making a claim through your company, and I was pleasantly surprised at the ease of the process and the speed with which we received payment. Thank you!

Insurer: Trupanion

By:

Useful

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