Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,916 total


May 18, 2022

Quick, professional service!

I’m so pleased with the prompt/ professional and quick refund Lemonade gave me!

Insurer: Lemonade

By: Carolyn

Useful
Verified May 18, 2022

FANTASTIC!

Healthy Paws has consistently provided the best service. The enrollment process is easy, the premiums are reasonable and submitting a claim could not be any easier. The turnaround time for reimbursement is incredibly fast. If you need to reach someone, customer service is easy to reach and very professional and caring. If you have pets, you need Healthy Paws Insurance!!

Insurer: Healthy Paws

By: Karen

Useful
Verified May 18, 2022

Facile et rapide

C’est rapide et efficace

Insurer: Trupanion Canada

By: Lynn

Useful
Verified May 18, 2022

Joanne W.

Alway fast turnaround with all claims. Direct deposit to our checking account.

Insurer: Trupanion

By: Joanne

Useful
Verified May 18, 2022

My Lexi

Everything that I expected to be paid for was paid for and very quickly. I’m so lucky that I chose Trupanion

Insurer: Trupanion

By: Thomas

Useful
Verified May 18, 2022

Grateful Dog ??

Quick & easy process to submit a claim. Reimbursement hits my bank account within a few days. Trupanion is one of the best decisions I've ever made!

Insurer: Trupanion

By: Allison

Useful
Verified May 18, 2022

Quick reimbursement

Quick reimbursement

Insurer: Trupanion

By: Emma

Useful
Verified May 18, 2022

The process of submitting a claim is easy.

The process of submitting a claim is easy. Payment is quick.

Insurer: Trupanion

By: Heather

Useful
Verified May 18, 2022

Jacmor

They were easy to deal with and quick with payment.

Insurer: Trupanion

By: Jackie

Useful
May 17, 2022

Incredibly easy and helpful!

Having pet insurance through Lemonade gives me peace of mind that I can take care of my kitty in an emergency. After his annual checkup, I was pleasantly surprised by the reimbursement I received for my claim. The app is incredibly easy to use, and I love that they donate unused money to a good cause.

Insurer: Lemonade

By: Kelly

Useful

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