Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,039 total


Verified November 24, 2021

Great service! Highly recommended!

The submission process was clearly defined and efficient. Response and payment of the coverage was extremely fast. I have used Trupanion for several dogs and have already mentioned it to friends and family for their pets.

Insurer: Trupanion Canada

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Useful
Verified November 24, 2021

Trupanion is comforting and reliable

It’s been so comforting knowing that my precious fur baby is being taken care of without the worry of the financial concerns. Trupanion has made it easy during very challenging times. The claims are very easy to submit and the reimbursement is very fast…thank you!

Insurer: Trupanion

By:

Useful
Verified November 24, 2021

Jeordan was very helpful in making sure my payment was taken out.

Jeordan was very helpful in making sure my payment was taken out. He made a call to make sure it was taken out and called me back.

Insurer: Trupanion

By:

Useful
Verified November 24, 2021

Trupanion pays for itself.

Trupanion has been wonderful. It is easy to file a claim and payment is very quick. Highly recommend.

Insurer: Trupanion

By:

Useful
Verified November 24, 2021

Trustworthy and Reliable

Trupanion is quick to respond and pay! CSR are always a pleasure to speak with!

Insurer: Trupanion

By:

Useful
Verified November 23, 2021

Inscription

Because it was an easy process to sign up

Insurer: Trupanion Canada

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Useful
Verified November 23, 2021

Fast response from Trupanion on paying the vet right away.

Fast response from Trupanion on paying the vet right away. No waiting around for the cheque to be paid in 2 or 3 weeks. Should have had this system of paying the vet a long time ago. Keep up the good work.

Insurer: Trupanion Canada

By:

Useful
Verified November 23, 2021

My Experience was great god my money back less that 72 hrs

My Experience was great god my money back less that 72 hrs

Insurer: Trupanion Canada

By:

Useful
Verified November 23, 2021

Stellar service

I was very pleased to receive my checks. My vet had become back logged with sending out claims with all the covid challenges and moving the office. I was impressed that my claims were processed so quickly when they were received by Trupanion. Thank you Trupanion! Sandra

Insurer: Trupanion

By:

Useful
Verified November 23, 2021

Trupanion coverage has paid for itself!

Trupanion has been extremely easy to make claims and receive reimbursements. Plus, my vet's front office staff can usually process the claim with Trupanion and get my reimbursement paid before I leave the clinic! Super easy and convenient. I am very grateful to have Trupanion insurance on my youngest dog!

Insurer: Trupanion

By:

Useful

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