Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,039 total


Verified November 29, 2021

Always a quick turnaround for billing through my vet - it's great!

Always a quick turnaround for billing through my vet - it's great!

Insurer: Trupanion Canada

By:

Useful
Verified November 29, 2021

Everyone is just really nice and I like that I just pay my deductible.

Everyone is just really nice and I like that I just pay my deductible.

Insurer: Trupanion

By:

Useful
Verified November 29, 2021

Super fast claim processing

My claim was submitted on Sunday and it was processed and paid by the next day! Very impressed with how quickly this was handled.

Insurer: Trupanion

By:

Useful
Verified November 29, 2021

Trupanion is quick on repayment if there is one.

Trupanion is quick on repayment if there is one.

Insurer: Trupanion

By:

Useful
Verified November 29, 2021

We have been very pleased with your service and payments.

We have been very pleased with your service and payments. Your chat expert, Morgan, is wonderful.

Insurer: Trupanion

By:

Useful
Verified November 28, 2021

Easy and quick

I had no issues enrolling, it was a simple and quick process!

Insurer: Trupanion Canada

By:

Useful
Verified November 28, 2021

Peace of Mind

No hassle in receiving pymts to my Vet. Reasonable rates. Great having peace of mind when I have to get any treatment for my fur baby. The only thing I was sorry about was that I didn't get the Add on for physo therapy. Never thinking my baby would need it but he did after 2 surgeries.

Insurer: Trupanion Canada

By:

Useful
Verified November 28, 2021

Fast and Easy

Love the app! It is so easy to submit a claim.

Insurer: Trupanion

By:

Useful
Verified November 28, 2021

Trupanion is a lifesaver

Trupanion is easy to use and my practice takes care of everything for me. I am so thankful I have this for Charlotte.

Insurer: Trupanion

By:

Useful
Verified November 28, 2021

Was paid back so quickly on some tooth extractions my dog had

Was paid back so quickly on some tooth extractions my dog had

Insurer: Trupanion

By:

Useful

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