Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,916 total


Verified June 02, 2022

Because they will work with you quickly to resolve your payment difficulty in paying your premium by a certain date and change it to your timetable

Because they will work with you quickly to resolve your payment difficulty in paying your premium by a certain date and change it to your timetable

Insurer: Trupanion Canada

By: Cindy

Useful
Verified June 02, 2022

New policy member

Easy to sign up. Liked the fact you have direct billing and reasonable fees.

Insurer: Trupanion Canada

By: Sharon

Useful
Verified June 02, 2022

Excellent

It was easy to subscribe

Insurer: Trupanion Canada

By: Dave

Useful
Verified June 02, 2022

Great Insurance!!

Quick, just great

Insurer: Trupanion

By: Amanda

Useful
Verified June 02, 2022

Out of state emergency room claim

The entire online process was easy. The response time to claim was quick and the payment was within a week. So far so good.

Insurer: Trupanion

By: Ellen

Useful
Verified June 02, 2022

Good care for my dogs.

The Pre The preauthorization process is very helpful along with the direct payment to the vetinary clinic.

Insurer: Trupanion

By: Julie

Useful
Verified June 02, 2022

Highly Recommend Trupanion!!

Trupanion always handles my invoices timely and efficiently.

Insurer: Trupanion

By: Juanita

Useful
Verified June 01, 2022

Very pleased

Impressed with how quick you are able to come up with the deduction, we knew before we left the vets just what we were to pay and relieved at not having to pay the quite expensive bill they handed us. Good to know you are there to help.

Insurer: Trupanion Canada

By: Wayne

Useful
Verified June 01, 2022

Always there to answer my questions and after the cost is submitted the approval usually that day.

Always there to answer my questions and after the cost is submitted the approval usually that day. Trupanion pay the biller quick and if I paid it in full they deposit my portion soon into my account. Thank you

Insurer: Trupanion

By: Francine

Useful
Verified June 01, 2022

James B

Great experience. Got me reimbursement check in a week.

Insurer: Trupanion

By: James

Useful

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