Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,039 total


Verified December 10, 2021

It is so quick and easy!

It is so quick and easy!

Insurer: Trupanion Canada

By:

Useful
Verified December 10, 2021

Speedy payment directly to the vet as usual.

Speedy payment directly to the vet as usual. No complaints ever!

Insurer: Trupanion Canada

By:

Useful
Verified December 10, 2021

They take care of everything directly with the vetrinary clinic.

They take care of everything directly with the vetrinary clinic. This is amazing!! This just lets you focus on your sick animal. Thank you!

Insurer: Trupanion Canada

By:

Useful
Verified December 10, 2021

Very quick and good.

Very quick and good. Have not received the cheques yet, maybe the christmas rush at Canada Post ?

Insurer: Trupanion Canada

By:

Useful
Verified December 10, 2021

how to get along with an old man

friendly people,explained insurance, took me through the sign up and made it easy, listen to my stories and agreed with a old man.

Insurer: Trupanion

By:

Useful
December 10, 2021

Fast claim handling and refunds, easy to do!

This is my first time having pet insurance and so far I really love Lemonade Insurance. The process was very easy to apply and every claim has been very fast and easy to do as well, with funds refunded immediately! The plan I got is reasonably priced considering all the preventive care I am covered for while my dog is a puppy. So far, I'm very happy with the service!

Insurer: Lemonade

By: Michelle

Useful
December 09, 2021

Awesome Pet Insurance

This pet insurance company is the best! I highly recommend purchasing this insurance a few days after bringing your puppy home and after your first vet visit. I am on my second year with them, and they have never denied a claim on Lucy. I also purchased a policy that covers problems common to boston terriers. Lucy has had skin allergies and gastro problems, and AKC has covered her vet visits and medications after meeting the $250 deductible. I can always get a person on the phone whenever I have questions, and they are very helpful and professional. It is a piece of cake to file a claim on their website and only takes a couple of minutes. They respond right away and reimburse me 2-3 days later after reviewing my claim. It is such a peace of mind to know if anything major happens to my Lucy, I can afford to give her the best care since I have AKC pet insurance. Can not recommend them enough!!!

Insurer: AKC

By: JENNIFER

Useful
Verified December 09, 2021

Loving Trupanion

It was easy and very user friendly

Insurer: Trupanion Canada

By:

Useful
Verified December 09, 2021

Always very support and the claims process is quick!

Always very support and the claims process is quick!

Insurer: Trupanion

By:

Useful
Verified December 09, 2021

Easy to submit claims and quick response and reimbursement process.

Easy to submit claims and quick response and reimbursement process. Very pleased!

Insurer: Trupanion

By:

Useful

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