Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,916 total
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Number 1 Pet Insurance
My Number 1 Pet Insurer. I am a new customer of Lemonade and have already had wonderful experience. Submitting a claim was as easy using the phone App. Although I mistakenly submitted a claim with the wrong amount, I reached out and a representative was able to make the correction with ease and quickly.
Insurer: Lemonade
By: Leslie
Excellent service and prompt
Excellent service and prompt reimbursement on qualified medical expenses.
Insurer: Fetch
By: Sabina
EXCELLENT SERVICE!
EXCELLENT SERVICE AND REIMBURSEMENT PAYMENTS ARE EXTREMELY QUICK
Insurer: Trupanion Canada
By: Vera
Penny's Allergies
Could not have been easier. Less than three minutes to upload the invoice; claim paid within 24 hours (on a weekend). Customer service was easy to work with to do initial set up. Did no use the Pet Insurance Review -- recommended by the vet.
Insurer: Trupanion
By: Steve
Best Pet Insurance Out There
Great customer service, very quick response and payment even before leaving the vet clinic! Kudos to all of you working at Trupanion, making our lives easier!
Insurer: Trupanion Canada
By: Kathy
Excellent Service
You guys are awesome can not complain and always there for Luna. I like it that the Vet can direct bill u. Thatâs the best. I recommend my friends to go with you guys. Thank you for caring
Insurer: Trupanion Canada
By: Melissa
Quick and efficient
Quick and efficient
Insurer: Trupanion
By: Barbara