Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,015 total


Verified May 29, 2023

Quick payments no issues

Quick payments, no issues

Insurer: Trupanion

By: Sonja

Useful
Verified May 28, 2023

Easy and fast claim submission

The only part missing is where the money was deposited

Insurer: Trupanion Canada

By: Heidi

Useful
Verified May 27, 2023

Good...but...

Everything was good with our claim but the time between when the claim was approved and when we finally received the refund was in too long..

Insurer: Trupanion

By: Phil

Useful
Verified May 27, 2023

Love Trupanion

Great processing of invoices and fair and reasonable determinations. Payment was immediate once decision was made.

Insurer: Trupanion

By: Joan

Useful
Verified May 27, 2023

Claims are easy to submit.

Very easy to submit my claims using the app.

Insurer: Trupanion

By: Rebekah

Useful
Verified May 26, 2023

Debbie, cat mom.

Easy to submit forms, and bills paid quickly.

Insurer: Trupanion

By: Debbie

Useful
May 25, 2023

Easy as can be via the app.

For my first time submitting a claim via the app- easy as can be. Submission entry took only a few minutes, uploaded documents right to the app and submitted. It being my first time, of course I missed a critical document, but the app updated me quickly, I submitted it and boom- accepted and approved.

Insurer: MetLife

By: Jacquelyn

Useful
May 25, 2023

Mrs

I could not have afforded to pay for pet care bills without my PetsPlusUs insurance plan.

Insurer: Pets Plus Us

By: MB

Useful
Verified May 25, 2023

Easy sign up

Haven’t tried to use the insurance and had no payments yet but signing up was easy

Insurer: Furkin

By: Matthew

Useful
Verified May 25, 2023

Easy enrollment

Quick and easy!

Insurer: Trupanion

By: Cherie

Useful

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