Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,039 total


Verified December 15, 2021

Your website was easy to navigate and the payment was very prompt with thorough benefit explanations.

Your website was easy to navigate and the payment was very prompt with thorough benefit explanations.

Insurer: Trupanion

By:

Useful
Verified December 15, 2021

My vet was able to directly send the claim and let me know my portion of the bill.

My vet was able to directly send the claim and let me know my portion of the bill. Very easy and fast. Also had my copy of the claim from you in my in box the same day. Thank you.

Insurer: Trupanion Canada

By:

Useful
Verified December 15, 2021

The online claims submission process is extremely easy and the pay outs are usually within 48 hours.

The online claims submission process is extremely easy and the pay outs are usually within 48 hours.

Insurer: Trupanion Canada

By:

Useful
Verified December 15, 2021

Amazing response.

Amazing response. Received a check within the week. My vet does the filing so it is really really easy.

Insurer: Trupanion

By:

Useful
Verified December 15, 2021

I was sick with worry when I had to take Becky to the vet.

I was sick with worry when I had to take Becky to the vet. Fortunately, my vet filed the claim while I was in the office and I left after only paying my deductible, etc

Insurer: Trupanion

By:

Useful
Verified December 15, 2021

Ir was an easy process to get reimbursement.

Ir was an easy process to get reimbursement. Very importantly during a stressful time with a sick kitty who is on the mend.

Insurer: Trupanion

By:

Useful
Verified December 15, 2021

Quick turnaround time.

Quick turnaround time. All electronic! Awesome experience! Already told my colleagues about the process !

Insurer: Trupanion

By:

Useful
Verified December 15, 2021

Super fast and efficient from submission of claim to payment

Super fast and efficient from submission of claim to payment

Insurer: Trupanion

By:

Useful
Verified December 15, 2021

Very caring and prompt with payment not overly expensive and well worth the cost!

Very caring and prompt with payment not overly expensive and well worth the cost!

Insurer: Trupanion

By:

Useful
Verified December 14, 2021

easy - no hassle!

easy - no hassle!

Insurer: Trupanion Canada

By:

Useful

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