Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Because of the ease of submitting claims on my phone how quickly you settle claims how clear the explanations are whether pro or con and how great your customer service is when I need to speak to a human.
Because of the ease of submitting claims on my phone, how quickly you settle claims, how clear the explanations are whether pro or con, and how great your customer service is when I need to speak to a human. All excellent. I couldnât be happier. ??
Insurer: Trupanion
By: Debra
Great service!
Extremely fast service and payment!
Insurer: Trupanion
By: Tamara
Great service!
Extremely fast service and payment!
Insurer: Trupanion
By: Tamara
Simple and easy!
Simple and easy!
Insurer: Trupanion
By: Laurie
Surgery covered instantly!!
My lovely dog (German Shepherd & Husky mixed) was diagnosed with cryptorchidism. This was the first major surgery he had to go through. It got covered by Fetch instantly after I provided all the documents from the vet. I had to pay my annual deduction only. Great service and which makes me feel confident when the time comes to approach the vet... Thank you Fetch!!
Insurer: Fetch
By: Adrian
Convenience of signing up
Convenience of signing up
Insurer: Trupanion Canada
By: William
Reimbursement
Everything went well until Trupanion sent the reimbursement to the wrong check book and I still have not received my refund.
Insurer: Trupanion
By: Paul
Reimbursement
Everything went well until Trupanion sent the reimbursement to the wrong check book and I still have not received my refund.
Insurer: Trupanion
By: Paul
fast response from Pet Insurance Company
We submitted our claims, and we got a response within two days, posting all the monies due us, and 2 days later our money was deposited into our bank account...I would highly recommend this company they are wonderful, and they are reachable even on the weekends...Would recommend them to everyone..It is so important to have insuranc on all our furry friends...
Insurer: Trupanion
By: Cheryl
Trupanion true partner in pet protection
Once documents received for Tango the claims process took over and very promptly assessed our claim and sent us a direct deposit for the coverage portion due to us. Could not be any easier.
Insurer: Trupanion Canada
By: Thom