Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,039 total


Verified December 23, 2021

Good service too expensive.

Good service, too expensive. The only differentiator seems to be the payment upfront which I can't even use

Insurer: Trupanion Canada

By:

Useful
Verified December 23, 2021

Easy signup procedure

It was very easy to enroll

Insurer: Trupanion Canada

By:

Useful
Verified December 23, 2021

very easy as Vet submitted invoices

very easy as Vet submitted invoices

Insurer: Trupanion Canada

By:

Useful
Verified December 23, 2021

It amazes me how fast and you settle claims.

It amazes me how fast and you settle claims. When I called your customer service line to explain something to me the associate could not have been any nicer. As I was sitting in the waiting room I was touting to others the advantage to having the insurance.

Insurer: Trupanion

By:

Useful
Verified December 23, 2021

Payment was fast!

Payment was fast!

Insurer: Trupanion

By:

Useful
Verified December 23, 2021

The claim process couldn't have been easier.

The claim process couldn't have been easier. I submitted my invoice and a few days later I received payment.

Insurer: Trupanion

By:

Useful
Verified December 23, 2021

Trupanion has been a wonderful company to work with.

Trupanion has been a wonderful company to work with. Responses are prompt and payments made are reasonable. Communication has been great as well.

Insurer: Trupanion

By:

Useful
Verified December 23, 2021

We received immediate response and a quick review of the charges.

We received immediate response and a quick review of the charges. Payment occurred faster than expected. Outstanding.

Insurer: Trupanion

By:

Useful
Verified December 22, 2021

It was very easy

It was very easy

Insurer: Trupanion Canada

By:

Useful
Verified December 22, 2021

Excellent customer service friendly staff and quickly pays on bills when submitted

Excellent customer service, friendly staff and quickly pays on bills when submitted

Insurer: Trupanion

By:

Useful

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