Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,039 total


Verified January 04, 2022

Turn around time from submission of claim to payment excellent

Turn around time from submission of claim to payment excellent

Insurer: Trupanion Canada

By:

Useful
Verified January 04, 2022

Easy process to submit the claim.

Easy process to submit the claim. Was approved in 2 business days and I had payment in less than a week.

Insurer: Trupanion

By:

Useful
Verified January 04, 2022

Everything was great!

Everything was great! From the person I spoke with on the phone to the ease of filing a claim and getting payment. Thank you!

Insurer: Trupanion

By:

Useful
Verified January 04, 2022

Trupanion quickly and efficiently processed and paid our claim.

Trupanion quickly and efficiently processed and paid our claim.

Insurer: Trupanion

By:

Useful
Verified January 01, 2022

I couldnt believe how fast i received my money

I couldn,t believe how fast i received my money

Insurer: Trupanion Canada

By:

Useful
Verified January 01, 2022

Quick and thorough service

Quick and thorough service

Insurer: Trupanion Canada

By:

Useful
Verified January 01, 2022

Quick.

Quick. Convenient. Easy. Straightforward.

Insurer: Trupanion Canada

By:

Useful
Verified January 01, 2022

Simple online no old school phone required

Simple online no old school phone required

Insurer: Trupanion Canada

By:

Useful
Verified December 31, 2021

Easy to use

Easy to enroll and complete

Insurer: Trupanion Canada

By:

Useful
Verified December 31, 2021

Very smooth experience good website functionality and quick claims reimbursement.

Very smooth experience, good website functionality, and quick claims reimbursement.

Insurer: Trupanion Canada

By:

Useful

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