Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,916 total


Verified June 24, 2022

Happy ??

It was as close to perfect as I had hoped

Insurer: Trupanion Canada

By: Jeanette

Useful
Verified June 24, 2022

Payment the day after I turned in the claim!

Payment the day after I turned in the claim! Not one complaint I have with this company! I highly recommend!

Insurer: Trupanion

By: Dave

Useful
Verified June 24, 2022

Payment the day after I turned in the claim!

Payment the day after I turned in the claim! Not one complaint I have with this company! I highly recommend!

Insurer: Trupanion

By: Dave

Useful
Verified June 24, 2022

4 months puppy to 10 year old senior dog

Whether the amount paid to the vet is small or large, the percentage received back from Trupanion reflects the original contract and is always substantial.

Insurer: Trupanion

By: Ellen

Useful
Verified June 23, 2022

A Policy That is Simple and Necessary

I have had a policy for my dog for several years and just recently had to submit a claim. The process was easy and the reimbursement was processed expeditiously. This gives me some peace of mind. Thanks Fetch!

Insurer: Fetch Canada

By: Jimmy

Useful
Verified June 23, 2022

Smooth the start

Eazy and no hassles while signing up

Insurer: Trupanion Canada

By: Nithin

Useful
Verified June 23, 2022

A great experience with Trupanion

Our vet submits the claimant immediately there is a response acknowledging and very soon after approval and payment ! Easy!

Insurer: Trupanion Canada

By: Gail

Useful
Verified June 23, 2022

Kellie McElhaney's Review

It's just been a bit slow in being processed, but I know the country is dealing with being understaffed. Payment has not yet come to me. But the communication that you are still working on it is helpful and assuring.

Insurer: Trupanion

By: Kellie

Useful
Verified June 23, 2022

Kellie McElhaney's Review

It's just been a bit slow in being processed, but I know the country is dealing with being understaffed. Payment has not yet come to me. But the communication that you are still working on it is helpful and assuring.

Insurer: Trupanion

By: Kellie

Useful
Verified June 23, 2022

Trupanion solves a problem easily

Simple and fast

Insurer: Trupanion

By: Henry

Useful

Compare top pet insurance providers plans.