Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,916 total
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Outstanding service
Outstanding service. Excellent website. Make filing a claim easy. Smartest purchase I've made in a long time. Glad my vet recommended them. Only thing I would like to do is add my dogs photos to their profiles but haven't figured out how. Highly recommend.
Insurer: Trupanion
By: George
Some one to count on when needed.
You don't waste any time, you are there when you are needed and it really does help knowing I don't have to wait forever to get my refund.
Insurer: Trupanion Canada
By: Josephine
Good Options but
Wish there was different plans and man did not confirm dog breed and when I was sent paperwork the breed was wrong. I was able to change it easily but now getting double the paperwork and emails because of that mistake.
Insurer: Trupanion
By: Anthony
They were prompt to pay but they sent it to the vets not met like I asked them before
They were prompt to pay but they sent it to the vets not met like I asked them before
Insurer: Trupanion Canada
By: Roger
They have been wonderful and kind each time I speak with them.
They have been wonderful and kind each time I speak with them. They answer all my questions and are generally concerned about your pet.
Insurer: Trupanion
By: Toni
Very easy to submit claims
Very easy to submit claims
Insurer: Trupanion
By: Stefan
I cannot wish for a better experience than with Trupanion.
I cannot wish for a better experience than with Trupanion. They make the most stressful times with my beloved pet as easy and simple as possible. I love the online invoice submission, it is seamless.
Insurer: Trupanion Canada
By: Divishani
Great process
Very easy to submit and fast payment.
Insurer: Trupanion Canada
By: Brittany