Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,039 total
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Very fast feedback.
Very fast feedback. Direct pay is great to have available.
Insurer: Trupanion Canada
By:
Stones
Your reply was prompt and accurate. I still haven't got the cheque but expect it's on the way.
Insurer: Trupanion Canada
By:
So grateful we had Trupanion
First time we've needed to use our insurance. So grateful we had it. Claims are speedy and payments are processed quickly.
Insurer: Trupanion
By:
Tammy is very pleasant and professional; no issues with her at all !
Tammy is very pleasant and professional; no issues with her at all ! However, I have two canines on separate policies with Trupanion and the credit card that I use for automatic payment has been compromised. I have offered to make the payments by personal check but Tammy informed me that is an unacceptable method of payment. I’ve been with Trupanion for many years and I can’t believe the rigid payment policy. I’m willing to make the payments by check ... I’m astonished that the company is so cavalier about losing money !
Insurer: Trupanion
By:
Trupanion's excellent service
They kept me informed throughout the process and directly deposited my benefit to my account. Very efficient.
Insurer: Trupanion
By:
Easy application. Quick processing
Using the App was fast & easy. Claim was processed within a day.
Insurer: Trupanion
By:
The best pet insurance!
Always great efficient service. Easy to use website and app. The only insurance vets will direct bill in my experience
Insurer: Trupanion Canada
By:
Easy Peasy
Always so fast and convenient. I never hesitate to take my Dewey for treatment
Insurer: Trupanion Canada
By:
Penelope’s mom
Easy sign up. Fast quote and reasonable quote.
Insurer: Trupanion Canada
By:
A Wonderful Experience, best insurance!
I picked up Parker's medication on a Thursday, submitted my invoice online (very convenient), and received a text message the following Monday that the 90% was being deposited into our bank account. Thank You Trupanion.
Insurer: Trupanion
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