Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,039 total


Verified November 11, 2021

Great Service

As Always, quick and easy to submit a claim and have it taken care of.

Insurer: Trupanion Canada

By:

Useful
Verified November 11, 2021

I am extremely happy with the ease of signing up or changing info

I am extremely happy with the ease of signing up or changing info

Insurer: Trupanion Canada

By:

Useful
Verified November 11, 2021

It was very easy online.

It was very easy online. Quick response. But haven't received the reimbursement as of today

Insurer: Trupanion

By:

Useful
Verified November 11, 2021

No Hassle

Mass Vet submits bills for me which are very promptly paid with notification to me as well

Insurer: Trupanion

By:

Useful
Verified November 11, 2021

Trupanion Helped Us!

My experience was wonderful! Super fast response via email & text; Payment was received within a few days!

Insurer: Trupanion

By:

Useful
Verified November 11, 2021

I cannot thank Trupanion enough!

Trupanion gave me the peace of mind every parent wants. My 5 year old blue nose American Pitbull Terrier Ranger was hospitalized in an ER for several days and required an extensive amount of treatment and medications. I submitted the claims and Trupanion compensated the vast majority of the funds. I’ve seen pet parents pile up debts and stress unsure of how to pay for their healthcare. Trupanion has and always will be a part of my family’s plan. I cannot thank Trupanion enough for what they’ve done. The monthly payment and deductible are wealth worth the peace of mind knowing your pet can receive healthcare. I have already referred a handful of friends and other animal lovers to Trupanion.

Insurer: Trupanion

By:

Useful
Verified November 10, 2021

Happy Camper and Labrador Owner

Great customer service. Express billing and payments. Superb firm.

Insurer: Trupanion

By:

Useful
Verified November 10, 2021

Easy to upload invoice fast response time.

Easy to upload invoice, fast response time. Received check quickly. Highly recommend

Insurer: Trupanion

By:

Useful
Verified November 10, 2021

Quick reimbursement of vet charges

Trupanion reimbursed me for vet charges within a couple of days - very quick!

Insurer: Trupanion

By:

Useful
November 09, 2021

With just a few clicks, you get simple, easy to understand pet insurance when you need it, and at a low monthly premium.

The online sign-up process took just a few moments and they even accept PayPal and Apple Pay for added convenience and security. Their easy-to understand explainers with examples make it very clear how coverage works, so there are no surprises. If you're looking for basic coverage for your pet, look no further. PHI Direct are what they say they are: Fluff-free.

Insurer: PHI Direct

By: Andrea

Useful

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