Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Avoid petsplusus
Pay for asong as you like once you make your first claim then they ask for your let's medical history since birth... Fine but should have asked me from the moment I started paying. I provide all medical history and now again they tell me I need proof that from my previous insurance that I have left them... I left them a year ago. This has been just a circle of heada he's and extremely slow response. I highly do not recommend.
Insurer: Pets Plus Us
By: Gino
Trupanion - Friendly, Thorough, & Fast
We have had several claims recently and we received payment for the covered amounts from Trupanion within a week. Needless to say we are very happy with such a fast turnaround as it really helps with keeping our budget under control.
Insurer: Trupanion Canada
By: Albert
Good Pet Insurance Plan
It was very easy dealing with Trupanion. Everything that I was unable to do was done for me by Trupanion. Everything should be this easy in life. The reimbursement was sent to my checking account and was done in short order. Trupanion employs very caring and very competent people.
Insurer: Trupanion
By: Frederick
Trupanion great insurance
Itâs so convenient in every way.Claim process very easy, reimbursement it fast. There is no wait time when i reach out to the service. Iâm very happy with Trupanion.
Insurer: Trupanion
By: Regine
confusing billing
I always get totally confused with the billing. I ordered 3 meds this morning, and I just got an email for one of them. No where on the claim documents, lists which medication it refers too. It gets put into the "lameness" category, but it never shows which one of the three this charge is for.
Insurer: Trupanion Canada
By: Donna
Quick and easy registration
Very easy to sign up online which is important to me. All the information I needed was easily accessible.
Insurer: Trupanion Canada
By: Julie
A must have for any pet owner !
App is super easy to use and the process is fast . Very thankful for this protection
Insurer: Trupanion
By: Ram
Highly recommend Trupanion for your pets
Website is easy to us. Quick response to invoices and payment. Call center very knowledgeable
Insurer: Trupanion
By: JAY