Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,039 total


Verified November 01, 2021

Our best .

It was great. Timely and very great.

Insurer: Trupanion

By:

Useful
Verified November 01, 2021

Great pet insurance

I've been using Trupanion for years and am very happy with this insurance. My vet files my claims and Trupanion handles them quickly. Never any problems dealing with this company.

Insurer: Trupanion

By:

Useful
November 01, 2021

Outstanding coverage.

Outstanding coverage. Fast payment of coverage direct deposited into your account. Very professional

Insurer: Healthy Paws

By: Robert

Useful
Verified October 31, 2021

Poor follow up to claims.

The claims have been approved in good time but payment of claims is slow. I have been waiting more than 10 days for the first of four to be paid out. An inquiry sent seven days ago has not had a response.

Insurer: Trupanion Canada

By:

Useful
Verified October 31, 2021

It was a very easy process to sign up!

It was a very easy process to sign up!

Insurer: Trupanion

By:

Useful
Verified October 31, 2021

Great insurance for your pet

My claim was reviewed and paid quickly.

Insurer: Trupanion

By:

Useful
Verified October 31, 2021

Thanks Trupanion!

Trupanion has been wonderful to deal with. They have taken the financial part of worrying about my baby Karma out of the equation. Prompt and fair coverage. Thanks Trupanion!

Insurer: Trupanion

By:

Useful
Verified October 31, 2021

Trupanion puts your mind at ease.

Trupanion is a pleasure to deal with. There is always someone to help with any questions you may have. Payment is received in a timely manner. Would highly recommend.

Insurer: Trupanion

By:

Useful
Verified October 30, 2021

The BEST Pet Insurance!!

Always so easy to deal with whether it be direct billing, using the app/website to submit a claim or over the phone. We’re so grateful for TruPanion and highly recommend!!

Insurer: Trupanion Canada

By:

Useful
Verified October 30, 2021

Peace of mind.

Direct billing through our vet made everything so much easier. While we are still under our deductible there is a record of this particular problem incase it should re-occur.

Insurer: Trupanion Canada

By:

Useful

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