Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,039 total


Verified October 30, 2021

The BEST Pet Insurance!!

Always so easy to deal with whether it be direct billing, using the app/website to submit a claim or over the phone. We’re so grateful for TruPanion and highly recommend!!

Insurer: Trupanion Canada

By:

Useful
Verified October 30, 2021

Peace of mind.

Direct billing through our vet made everything so much easier. While we are still under our deductible there is a record of this particular problem incase it should re-occur.

Insurer: Trupanion Canada

By:

Useful
Verified October 30, 2021

New Puppy Coverage

I chose this rating because it was easy to sign up, and there has been lots of email communication and information provided

Insurer: Trupanion Canada

By:

Useful
Verified October 30, 2021

So far so good!

Prompt response to all claims so far. Monthly insurance payments seem a bit steep.

Insurer: Trupanion Canada

By:

Useful
Verified October 30, 2021

Easy to file a claim online.

I received my checks in the mail yesterday. I am quite pleased at how quickly the claims were handled. I would recommend this this insurance to others.

Insurer: Trupanion

By:

Useful
Verified October 30, 2021

Fast

Nice and quick approval and payment. Would much prefer a single check, or an ACH deposit, than having to deal with multiple checks though!

Insurer: Trupanion

By:

Useful
Verified October 30, 2021

Glad Trupanion will keep my dog safe!

The signing-up process was very easy, and a friend recommended Trupanion to me.

Insurer: Trupanion

By:

Useful
Verified October 30, 2021

Very responsive.

Very responsive. Quickly received my check. Easy to complete forms.

Insurer: Trupanion

By:

Useful
Verified October 29, 2021

Easy process

It was an easy process to sign up

Insurer: Trupanion

By:

Useful
Verified October 29, 2021

Claim Process

The entire experience from the easy claim submittal to receiving payment was fast. Great insurance at a reasonable cost.

Insurer: Trupanion

By:

Useful

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