Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,039 total
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Crystal was so helpful and understanding I truly appreciate the help with my billing
Crystal was so helpful and understanding I truly appreciate the help with my billing
Insurer: Trupanion
By:
Trupanion is quick, easy and reliable.
filing claims is easy and Trupanion is quick to reimburse for covered claims.
Insurer: Trupanion
By:
Trusty Trupanion!
Trupanion has always been so helpful and the claims experience is quick, easy and our refund happens extremely fast, no waiting for weeks on end. Thanks Trupanion!!!
Insurer: Trupanion
By:
As always quick and easy.
As always, quick and easy.
Insurer: Trupanion Canada
By:
Refunds are so quick!
The claims process is always so quick!! Money is always deposited back into my account within 48 hours.. I’ve never had a condition denied!
Insurer: Trupanion Canada
By:
New experience, time will tell.
It was easy signing up, but I have not used the insurance yet. When I do, hopefully I'l be able to give a more positive revue.
Insurer: Trupanion
By:
Excellent
My experience is great. Everyone I’ve talked to has been helpful. You make putting in a clam easy.
Insurer: Trupanion
By:
Trupanion has been absolutely amazing to work with and I have recommended them to everyone I know
After my chocolate lab, Milo, ate something he shouldn't have (as labs do) I found myself with a $3,000 vet bill and knew I needed to find insurance for him. I ended up landing on Trupanion and I have to say, it has been an awesome experience. I don't generally write reviews for things but I just had to take a minute to do so because they have been so great. As Milo has needed to visit the vet over the years, all I have to do is take a quick snapshot of the bill (takes less than 5 minutes) and they review the claim within just a couple of days. They pay everything I thought they would and send a reimbursement promptly. They are awesome and I really do recommend them to all my friends&family.
Insurer: Trupanion
By: Ross
These people are awesome- definitely 10 paws. They are fair, fast and efficient. Thank you Trupanion!
Two TPLO surgeries this year for my 7 year old Golden. Trupanion makes it so easy to submit a claim and I had payment within 4 days. At this point, I can't believe how great they have been. Their customer service has been truly Top Notch.
Insurer: Trupanion
By: Nancy