Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,015 total
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Great experience
Great experience. Payment quick and easy. Very pleased with this company
Insurer: Pumpkin
By: Michele Lacina
I love Embrace
I love Embrace! Easy to use, quick resolutions, special expedited call line for USAA members.
Insurer: Embrace
By: Kimberley Seigel
Easy to manage claim submission…
Easy to manage claim submission process. Quick response time. Great service overall.
Insurer: Embrace
By: Patrick Garrett
Satisfied customer
Friendly associates well knowledgeable and easy to submit claims
Insurer: Embrace
By: Edward Blasko
Easy to submit claims
Easy to submit claims. Pays quickly
Insurer: Embrace
By: Cherie Logan
easy peasy
we appreciate the ease in submitting a claim with your simple online claim process. thank you! In reading some reviews, I do think that it would be helpful and considerate to let us know, via email, when our one year anniversary date for the wellness claim submittals is approaching.
Insurer: Embrace
By: Trish Woods
Such a fast refund of money spent at…
Such a fast refund of money spent at the vet.
Insurer: Spot
By: Tracy Epstein
The app is VERY easy to use which makes…
The app is VERY easy to use which makes it way easier to get the refunds. The language for the policies are simple to understand.
Insurer: Spot
By: Regina Pergola
They're very quick with any…
They're very quick with any reimbursement. Wouldnt have any other insurance.
Insurer: Spot
By: Kristine Tuca
Ease of use
Ease of use, website was great. Update on additional information needed, plus understanding the info was best requested directly from the veterinarian. Reimbursement was received quickly, explanation of benefits paid was clear..
Insurer: Spot
By: Ruth De Witt