Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,039 total
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Kiki
Very easy sign up process.
Insurer: Trupanion Canada
By:
Alexis was very professional and was able to resolve the payment information on file with trupanion.
Alexis was very professional and was able to resolve the payment information on file with trupanion.
Insurer: Trupanion
By:
It was very easy to put a claim in and paid to the vet promptly.
It was very easy to put a claim in and paid to the vet promptly.
Insurer: Trupanion
By:
Once I send in my bill and claim form they respond quickly and then send me the check letting me know the progress as it goes through the steps.
Once I send in my bill and claim form, they respond quickly and then send me the check, letting me know the progress as it goes through the steps.
Insurer: Trupanion
By:
They've made everything very easy.
They've made everything very easy. I felt very safe using their service, and once we needed to transfer policies to another owner, they made it incredibly easy.
Insurer: Trupanion
By:
This is my 4th claim experience with TruPanion and they have all been excellent.
This is my 4th claim experience with TruPanion and they have all been excellent. Very easy to submit, incredibly quick pay outs. I recommend TruPanion to everyone!
Insurer: Trupanion
By:
Trupanion is "true" to their word.
Trupanion is "true" to their word...they covered 90% of the cost of treatments for my cat's cancer surgery and all the chemo she went through. My deductible was met early on.
Insurer: Trupanion
By:
Very prompt payment.
Very prompt payment. I will look at the payment explanations but it isn’t a necessity for me. I know Trupanion is honest and thorough. I know they will, as they have done for me many times in the past, cheerfully and happily go over the bill line item by line item. I truly like this company and can depend on their trustworthiness.
Insurer: Trupanion
By:
Healthy Paws made an accident stress free and easy!
My niece fed my puppy a handful of raisins and we had to take her to the hospital. Dealing with the potential renal issues was a long stressful process with my pup needing to get blood drawn, levels rechecked, and administered fluid on a daily basis for 3 days. Healthy paws covered 80% of all the costs (policy %) without any question. It was incredibly easy - I just submitted the hospital invoice, claim was approved within 24 hours, and payment was in my bank account a few days later. It made having an emergency incident significantly less stressful knowing I would be reimbursed quickly! They also checked up on her a week later to make sure she was doing okay! Highly recommend healthy paws!
Insurer: Healthy Paws
By: Jessica
Fast, easy and a joy to deal with.
My friend recommended Trupanion when I got my puppy. There have been more unexpected illnesses & injuries than I could budget for. Trupanion paid 100% of the bills I submitted (that’s the plan I chose). I am so very grateful for Trupanion.
Insurer: Trupanion
By: Lee