Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,039 total


Verified March 12, 2022

Always such excellent service.

Always such excellent service. Very quick at refunds. Thank You ??

Insurer: Trupanion Canada

By:

Useful
Verified March 12, 2022

Within 24 hours of my claim my reimbursement in my account!

Within 24 hours of my claim my reimbursement in my account! Awesome ??

Insurer: Trupanion Canada

By:

Useful
Verified March 12, 2022

you are great exp for the fact that when I sent it papers in you sent it back to me.

you are great exp for the fact that when I sent it papers in you sent it back to me. I spent 21 dollars to send it to you the first time and it was for nothing. other than that so far I love your company.

Insurer: Trupanion Canada

By:

Useful
Verified March 12, 2022

Got through changing billing payment quickly.

Got through changing billing payment quickly. No hassles.

Insurer: Trupanion

By:

Useful
Verified March 12, 2022

sign up

it was super easy and really fast

Insurer: Trupanion

By:

Useful
Verified March 12, 2022

Easy sign up and well organized app

Sign up was easy and the app makes me feel comfortable with the process of submitting claims when they happen to pop up

Insurer: Trupanion

By:

Useful
Verified March 12, 2022

Very happy with quick pre-approval and direct payment to my vet.

Very happy with quick pre-approval and direct payment to my vet.

Insurer: Trupanion

By:

Useful
Verified March 11, 2022

Kiki

Very easy sign up process.

Insurer: Trupanion Canada

By:

Useful
Verified March 11, 2022

Alexis was very professional and was able to resolve the payment information on file with trupanion.

Alexis was very professional and was able to resolve the payment information on file with trupanion.

Insurer: Trupanion

By:

Useful
Verified March 11, 2022

It was very easy to put a claim in and paid to the vet promptly.

It was very easy to put a claim in and paid to the vet promptly.

Insurer: Trupanion

By:

Useful

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