Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,039 total
Other Categories
Always a prompt response and reimbursment
Always a prompt response and reimbursment
Insurer: Trupanion
By:
A Simple and Easy Setup!
I loved how easy it went and how easily it was to adjust my options and see how my monthly amount would change. I didn't have to go through a person and talk about all the different options, it was all there plain to read on the site. That's what I like!
Insurer: Trupanion Canada
By:
Easy Peasy
It was simple and straight forward
Insurer: Trupanion Canada
By:
Straightforward Process
It was straightforward. I didn’t have any problems signing up or activating my account. This is great considering I’m a senior and technology is not my best skill!
Insurer: Trupanion Canada
By:
Trupanion has always been there for me.
Trupanion has always been there for me. I get paid quickly and the process is easy.
Insurer: Trupanion Canada
By:
After trying to get trupanion to pay what they are supposed to pay we still not getting paid and the customer service has been going around the claim with the intention of not to pay.
After trying to get trupanion to pay what they are supposed to pay, we still not getting paid and the customer service has been going around the claim with the intention of not to pay. This is my personal experience so far with trupanion from Florida, but they charge my CC around the clock, when it was from Canada was perfect.
Insurer: Trupanion
By:
Great quick claim analysis and payment.
Great, quick claim analysis and payment. Way better than anything for humans.
Insurer: Trupanion
By:
It was fast and efficient.
It was fast and efficient. Highly recommend.
Insurer: Trupanion
By:
Very efficient and easy.
Very efficient and easy.
Insurer: Trupanion
By:
My vet submitted my last claim while I was still in their office.
My vet submitted my last claim while I was still in their office. The response and coverage was immediate. My Lucy has had so many issues, so I am so thankful for Trupanion.
Insurer: Trupanion
By: