Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,015 total
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Easy to file claims. Claims are reimbursed quickly.
App makes submissions easy.
Insurer: MetLife
By: HH
Very easy
Very easy, scanned in my vet bill and within a couple of days I received a portion of my bill delivered to my checking account.
Insurer: Spot
By: Nancy Hovey
So far everything has been quick and…
So far everything has been quick and easy ever a hassle or problem so far
Insurer: MetLife
By: Frank Crispino
Quick turnover to receive my refund
Quick turnover to receive my refund! Much appreciated!
Insurer: MetLife
By: customer
I am extremely satisfied with the…
I am extremely satisfied with the service. I always receive reimbursement quickly and when I needed to contact customer service, the assistance was quick and helpful.
Insurer: MetLife
By: JUAN
It wasn’t especially difficult to get…
It wasn’t especially difficult to get my benefit, thank you
Insurer: MetLife
By: Andrew deVillier
Ease of uploading documents and very…
Ease of uploading documents and very quick turnaround time on reimbrusement
Insurer: MetLife
By: Nancy
Easy claim process
The claim process was extremely easy and payment was issued quickly!
Insurer: Spot
By: Liss
Quick response
Couldn't ask for an easier way to apply for reimbursement. Response time was timely and using direct deposit is the way to go
Insurer: Spot
By: Margi Scotti
fast reimbursement as expected
fast reimbursement as expected easy to submit online
Insurer: Spot
By: Jay Han