Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,842 total


Verified February 16, 2022

Fast payment easy claim process!

Fast payment, easy claim process!

Insurer: Trupanion

By:

Useful
Verified February 16, 2022

Easy to sign up options for any budget easy to make claims (your vet may even do it for you!

Easy to sign up, options for any budget, easy to make claims (your vet may even do it for you! ??), prompt payment and clear explanations.

Insurer: Trupanion Canada

By:

Useful
Verified February 16, 2022

Easy direct billing from vet.

Easy, direct billing from vet.

Insurer: Trupanion Canada

By:

Useful
Verified February 16, 2022

I personally really liked that when I received a cheque in the mail for my claim there was instructions on the envelope on how to set up direct deposit.

I personally really liked that when I received a cheque in the mail for my claim there was instructions on the envelope on how to set up direct deposit. Received the payment quickly as well.

Insurer: Trupanion Canada

By:

Useful
Verified February 16, 2022

Very easy to make a claim and I received my portion back in a timely fashion.

Very easy to make a claim and I received my portion back in a timely fashion.

Insurer: Trupanion Canada

By:

Useful
Verified February 16, 2022

Claims handling and payment were prompt.

Claims handling and payment were prompt. But the amount paid was significantly less than I expected given what they said on the pre-authorization.

Insurer: Trupanion

By:

Useful
Verified February 16, 2022

Easy as pie.

It was easy. People walked me thru it in no time at all.

Insurer: Trupanion

By:

Useful
Verified February 16, 2022

Easy as pie.

It was easy. People walked me thru it in no time at all.

Insurer: Trupanion

By:

Useful
Verified February 16, 2022

I love Trupanion and always recommend you.

I love Trupanion and always recommend you. When we purchased insurance with Trupanion, I imagined that it might be something we'd call on years down the road when Bodhi was a senior. But then the unthinkable happened when overnight our healthy 8 month old puppy developed a life threatening auto-immune disease. At a time when we were dealing with an intense medical situation, it was a blessing not to have to worry about finances. And every single person I dealt with at Trupanion was compassionate, caring, and totally helpful. My many questions were answered with patience and clarity and money was deposited quickly into my checking account. Thanks to the treatments that we were able to get for Bodhi with your help, he has survived this awful disease and is doing better every day.

Insurer: Trupanion

By:

Useful
Verified February 16, 2022

Straight forward easy to use.

Straight forward, easy to use.

Insurer: Trupanion

By:

Useful

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