Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,039 total
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Best Investment I ever made!
I have had this medical insurance for my dog Kacie since I adopted her. All I need to do is fill out a claim form, download copies of her vet bills and prescriptions and viola payment is usually made in 3 business days. Thank you Trupanion. you have been Kacie's life saver.
Insurer: Trupanion
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Trupanion is fast at reimbursement.
Trupanion is fast at reimbursement.
Insurer: Trupanion Canada
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Phenomenal staff and easy submission process
All individuals I have worked with were great. They were professional, knowledgeable and empathetic to my situation. I have the app and it is super easy to upload receipts and understand how the process works. Quick payments to me or my vet even though my vet did not have a system set up for automatic payment they promptly sent a check and reimbursed the vet so I did not have to pay it out of pocket and wait on reimbursement. Great company and team! I would definitely recommend them to use. I have 3 dogs and all are insured with Trupanion.
Insurer: Trupanion
By: Jana
It was straight forward and easy to follow
It was straight forward and easy to follow
Insurer: Trupanion Canada
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Easy to navigate website
Signing up was very easy.
Insurer: Trupanion
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Always a prompt response and reimbursment
Always a prompt response and reimbursment
Insurer: Trupanion
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A Simple and Easy Setup!
I loved how easy it went and how easily it was to adjust my options and see how my monthly amount would change. I didn't have to go through a person and talk about all the different options, it was all there plain to read on the site. That's what I like!
Insurer: Trupanion Canada
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Easy Peasy
It was simple and straight forward
Insurer: Trupanion Canada
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Straightforward Process
It was straightforward. I didn’t have any problems signing up or activating my account. This is great considering I’m a senior and technology is not my best skill!
Insurer: Trupanion Canada
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