Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,039 total
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Claim paid quickly with no hassle
First time filing a claim money was in my account the next day. Easy claim handling with no questions. They reviewed the bill and paid what they owed. That is how insurance should be.
Insurer: Lemonade
By: Kurt
Fast and convenient
Fast and convenient
Insurer: Trupanion Canada
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Smooth easy signup
Smooth easy signup
Insurer: Trupanion Canada
By:
It was very easy to submit the claim and paid very timely
It was very easy to submit the claim and paid very timely
Insurer: Trupanion
By:
Grateful for Healthy Paws!
I want to thank Healthy Paws so much for your quick attention to our claim. As you can imagine, my dog's FHO surgery was a big unexpected expense that has put a real strain on our budget. We are grateful for your prompt response. My brother just got a puppy and I told him he had to get Healthy Paws!
Insurer: Healthy Paws
By: Nancy
A small cost to reduce anxiety
We recently lost our mini doxy Penny to IVDD. The bill was over $3000. We decided that for our new pup Ginger we would be very proactive about preventative care including chiropractor. I was a little skeptical at first as I did purchase the whole package with preventive care and I figured I’d have to submit a mound of paperwork for the claim and probably do it 2-3times before getting anything. But in fact it took 3 min to file the claim, it was approved immediately and funds in my account the next day. To say I’m satisfied is an understatement and I hope, God forbid, Ginger has a health issue as awful as Penny did, that we are prepared to handle the financial end much better. Also I won’t be putting off health care as I’ve had to do with our other dachshunds. I recommend this policy highly.
Insurer: Lemonade
By: Andrea
Always such excellent service.
Always such excellent service. Very quick at refunds. Thank You ??
Insurer: Trupanion Canada
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Within 24 hours of my claim my reimbursement in my account!
Within 24 hours of my claim my reimbursement in my account! Awesome ??
Insurer: Trupanion Canada
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you are great exp for the fact that when I sent it papers in you sent it back to me.
you are great exp for the fact that when I sent it papers in you sent it back to me. I spent 21 dollars to send it to you the first time and it was for nothing. other than that so far I love your company.
Insurer: Trupanion Canada
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