Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,039 total
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As always everything was handled and paid out with speed and necessary information.
As always everything was handled and paid out with speed and necessary information.
Insurer: Trupanion Canada
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So fast!
So fast! So well documented and well communicated. Thank you.
Insurer: Trupanion Canada
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Timely and accurate reimbursement.
Timely, and accurate reimbursement...highly recommend. Without Trupanian, our beloved Hugo would not be here.
Insurer: Trupanion Canada
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Easy to enroll!
Very easy to enroll online.
Insurer: Trupanion Canada
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Didn't pay anything this time (shots) but you've helped us out a lot when the dogs were sick.
Didn't pay anything this time (shots), but you've helped us out a lot when the dogs were sick.
Insurer: Trupanion
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Easy sign up, even for a older computer user!
It was very easy to sign up.
Insurer: Trupanion
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Easy to submit claims & representatives are wonderful!
Easy to submit claims & representatives are wonderful!
Insurer: Trupanion
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Very thorough and exciting refunds
Very thorough and exciting refunds
Insurer: Trupanion
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It was the easiest claim ever.
It was the easiest claim ever. Snapped and uploaded the receipts, answered a few questions and pressed submit! Easy! Thanks Trupanion.
Insurer: Trupanion Canada
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It’s a pet insurance company.
It’s a pet insurance company. They’re nice sometimes, but scummy other times. I was asked to confirm my name/email/address today when I reached out to ask a questione, and upon telling them that I moved somewhere else, they offered to update it for me. It turns out though that my plan cost went UP just because I moved out 15 minutes away from my family’s house. This wasn’t explained to me before going through the whole address change which was frustrating and disappointing.
Insurer: Trupanion Canada
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