Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,039 total
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Best INS experience!!
I was told that I needed to get puppy insurance ASAP bc Frenhies tend to have a lot of Health issues. Needless to say, we had our fair share of surgeries & am I glad I made the move!! I chose the 80/20 (20% out of pocket) policy and if I could, I’d bump it to the 90/10 (10% out of pocket.. I am so pleased. They make all transactions seamless and I’ve gotten paid in 5-7 days business days from submitting my claim. Every vet visit for my guy is not cheap but I’m just happy I have healthy paws to cover our unexpected expenses associated with our little guy. 10 out of 10 experience.
Insurer: Healthy Paws
By: Daniella
Fast and easy!
I needed to add a new pet onto an existing policy that was started through my employer. MetLife was able to do everything over the phone and notify my employer to add the new pet. It was all done within 5 minutes! Very fast and easy!
Insurer: Trupanion
By: Diane
Great reimbursement
Ease of submitting claim and great reimbursement
Insurer: ASPCA
By: Brian
Trupanion is always quick to look at my claims and the money is in my account within a few days.
Trupanion is always quick to look at my claims and the money is in my account within a few days.
Insurer: Trupanion
By:
reimbursed promptly or directly to vet
reimbursed promptly or directly to vet
Insurer: Trupanion Canada
By:
Smooth and timely says it all.
Smooth and timely says it all.
Insurer: Trupanion Canada
By:
Because your deductions re confusing.
Because your deductions re confusing. Maybe I am an airhead, but trying to figure out what you have deducted is almost impossible based on the info I get. Plus yesterday you had My day was too busy to call and ask what the hell!!! \
Insurer: Trupanion
By:
Good response but I am still waiting for payment.
Good response but I am still waiting for payment.
Insurer: Trupanion
By: