Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,916 total


Verified August 22, 2022

Excellent Service and Stress Free!

Extremely fast response and payment!

Insurer: Trupanion Canada

By: Kim

Useful
Verified August 22, 2022

Bentley and Trupanion

Filing the claim was very easy and I got a very timely response.

Insurer: Trupanion

By: Kelly

Useful
Verified August 22, 2022

I wasn’t expecting to need it so soon

I thought I’d have to do more myself. The vet sent in the quote and Trupanion let me know what would be covered so I was prepared for the payment when I collected my dog.

Insurer: Trupanion

By: Mary

Useful
Verified August 22, 2022

Easy to sign up!

It was very easy to sign up

Insurer: Trupanion

By: Sara

Useful
Verified August 22, 2022

Trupanion Review

Looks like a good plan and it was easy to sign up for it.

Insurer: Trupanion

By: Laurie

Useful
Verified August 22, 2022

Trupanion is the best!

Trupanion is the best. I never have to file a claim. Payment is settled right at the vet within a minute of check out.

Insurer: Trupanion

By: Teresa

Useful
Verified August 21, 2022

Fast claims, easy to file

Fast return on claims

Insurer: Trupanion Canada

By: Rhonda

Useful
Verified August 21, 2022

I was unable to make changes to my profile but enrollment was quick and easy

I was unable to make changes to my profile but enrollment was quick and easy

Insurer: Trupanion Canada

By: Arthur

Useful
Verified August 21, 2022

The vets favorite type of insurance.

Because you guys pay the vet right away. And you guys are the vets favorite insurance.

Insurer: Trupanion

By: Nursaba

Useful
August 20, 2022

Luxating Patella

Teddy injured his patella and needed surgery, I paid the vet and Pet's Best reimbursed me for everything they should have, no questions asked and very quickly. His surgery was in late June, I was reimbursed in early August. They are very affordable and putting in a claim is as easy as snapping a photo of the bill and uploading it to their website, they handle the rest!

Insurer: Pets Best

By: Corely

Useful

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