Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,039 total
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The refunds were handling quickly and efficiently.
The refunds were handling quickly and efficiently.
Insurer: Trupanion Canada
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Trupanion has always been great to deal with.
Trupanion has always been great to deal with. Submitting claims is fast & easy, their communication & payment systems are transparent and very prompt. So happy I went with Trupanion! Would definitely recommend.
Insurer: Trupanion Canada
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Didn't wait long to receive the check after email notification.
Didn't wait long to receive the check after email notification.
Insurer: Trupanion
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Excellent timely response.
Excellent timely response. Payment was approved in less than 72 hours . Email received to confirm receipt of claim immediately, then updates as moved through process
Insurer: Trupanion
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Outstanding!
Outstanding! My claims are always processed quickly and accurately.
Insurer: Trupanion
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Pay invoices very quickly.
Pay invoices very quickly. Direct deposit is available. Some years ago, I submitted a $13,500 claim for a 3 1/2 hour spinal cord surgery followed by one week in intensive care. Within a week a $12,000 check was in my mailbox. Great service.
Insurer: Trupanion
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Processing of claims are quick and painless.
Processing of claims are quick and painless.
Insurer: Trupanion
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Prompt service and payment.
Prompt service and payment. Website is easy to navigate and submitting claims is very straightforward.
Insurer: Trupanion
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Very easy to file a claim and check arrived quickly!
Very easy to file a claim and check arrived quickly!
Insurer: Trupanion
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I first of all was extremely grateful that I had Trupanion insurance for my baby boy he was very sick and it took the worry about money out of the equation.
I first of all was extremely grateful that I had Trupanion insurance for my baby boy, he was very sick and it took the worry about money out of the equation. Secondly my Veterinarian has a program with Trupanion in which they submit the bill immediately and in two seconds I get a text telling me They are going over the charge and then two seconds later What they are paying…RIGHT THEN AND THERE. I only had to pay the amount that I was responsible for. I cannot express how great it was, easy, and fast. Oh and by the way I asked the office girl how she liked Trupanion’s program and she LOVED it.
Insurer: Trupanion
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