Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,916 total
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Simple
Claims are filed online. Payment has usually arrived within 2 weeks. Process is easy. Highly recommend!
Worth it!
"Get Pets Best! I have no regrets, first claim was a breeze and saved me some money. So no complaints here!"
Mrs
MetLife clans process and customer service was excellent. Paid out timely thru direct deposit. Much better than Nationwide Pet Insurance. Love my AT&T options for care.
Very pleased with Pet's Best
I've been very pleased with Pet's Best claim process. When I am done with the vet visit, I take a picture of the bill, a few clicks on the app, less than a minute of my time and it's done. I have heard back within a week of my claims, and the claim is directly paid into my checking account. Easy peasy
Better Processing Time/Care Credit
We like the fact that Pets Best pays Care Credit directly. The processing time has greatly improved over the past two years from 6-8 weeks down to less than 2 weeks.
Insurer: Pets Best
By: Derika
Easy
I wasn’t sure the rattlesnake vaccine would be covered. Filed easily on app. Received notification it was covered and claim was paid .Quick and easy!
Easy!
The claims submission process was easy and understandable. They processed the claim quickly. Thank you!
Fast and easy reimbursement.
I followed the straightforward reimbursement process and submitted the receipt for the surgery. I'm pleased to report that within just two weeks, the money was deposited into my bank account. It was such a relief to have the financial aspect taken care of so efficiently.
Pets best Insurance
I couldn’t be more happy with my insurance for my little Maltese. I was pretty shocked when the insurance premium almost doubled, but my dog is sick and it’s not like I can drop the insurance. The claims process couldn’t be any simpler.