Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,916 total
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Don't Hesitate
"I like how easy it is to file the claim, and my payment seems to come quickly. If you are on the fence, I highly recommend Pets Best! "
Insurer: Pets Best
Veterinarian: Jornada Veterinary Clinic, A Thrive Pet Healthcare Partner
By: Stephanie
Easy and fast
Ease of claim and satisfaction with the amount refunded
Monthly preventatives
Pets best makes filing claims easy and worth the monthly payment. I had to buy heartgard for the first time and within days I had a refund for part of what I paid. It was so easy to upload documentation.
Quick and efficient, easy to claim
So quick and easy to file a claim and the money came back so quick. Monthly payments are not expensive and are quite worth it.
Insurer: Pets Plus Us
By: Carmen
Annual vet visit
I took my dog in for a regular annual visit. Scanned my receipt and uploaded in the app. I was able to easily file the claim in the app. I received my reimbursement for all expenses except for $5. Then I received my check faster than the promised time. Loving this insurance so far.
Great Insurance
"Had to take my pet to the vet clinic on two occasions. Phone app made it extremely easy to file claims. PetsBest promptly refunded the amount due. Super satisfied and happy that I got this pet health insurance. Definetely worth it!!"
Pets Best is Really The Best!
I purchased a policy as soon as we adopted our puppy at 4 months. The application process and policy options were easy and clear. The explanation for every item eligible for a reimbursement has been clearly communicated. Lastly, the process of submitting a claim has been very easy as well!
Best insurance on the market!
I cannot say enough good things about Pets Best insurance. My cat and dog are both insured with Pets Best and I couldn't be more pleased. The monthly cost is affordable and offers great reimbursements and coverage. The staff when you call are absolutely wonderful and some of the kindest customer service people out there. The claims process is very easy and once submitted, they handle everything fast and efficient. If you are looking for pet insurance, Pets Best is the one to get!
Insurer: Pets Best
By: Brooke
Efficient
I submitted a claim and within a week the money was in my bank account.