Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,606 total
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Quick payment
Quick payment. Easy submission process. Glad I bought through pumpkin for my English bulldog
Insurer: Pumpkin
By: Drew
Couldn’t ask for better
Filing claims is easy, and they are processed quickly and according to promised terms. It’s genuinely all I could ask for and refreshing in a world where it’s increasingly uncommon for anyone to do what they promise to do.
Insurer: Spot
By: MastiffMom
Easy submission and quick response
Easy submission and quick response
Insurer: Spot
By: Nancy Parker
I’ve had spot pet insurance for a few…
I’ve had spot pet insurance for a few years now. I’m extremely satisfied with Spot. Easy to navigate site, great customer service & quick claim completed.
Insurer: Spot
By: ROSEMARIE SALEH
No problems had 2 claims first time for…
No problems had 2 claims first time for any pet insurance great so far
Insurer: Spot
By: James Pursel Jr
The online purchase of the renters…
The online purchase of the renters insurance was very user friendly. I only hope the claims process, which I don’t wish to have happen, is as straight forward
Insurer: Sonnet
By: Keith Connors
One of the best decisions I have ever made.
One of the best decisions Ive made, to insure my pets. A very User friendly APP. Easy claims process. Phone representatives are extremely helpful and knowledgeable. Claims are filed, adjudicated and paid within 24-72 hours, of submission. Excellent and expeditious process, beginning to end...
Insurer: Spot
By: Dawn Ferguson
We submitted a claim right after a vet…
We submitted a claim right after a vet visit and within within 3 days our claim was approved. We couldn’t be happier with such swift service.
Insurer: Pumpkin
By: Catherine
Solid
Solid. The only thing that could be better is payment at check out.
Insurer: MetLife
By: customer
Assistance on phone very helpful....Now…
Assistance on phone very helpful....Now awaiting reimbursement
Insurer: Spot
By: N/A