Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,741 total
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Sign up was easy
Sign up was easy. I am hoping the claims process is just as easy.
Insurer: Nationwide
By: Britt
Never got email with account…
Never got email with account information after i signed up
Insurer: Nationwide
By: Julesr
It’s was a simple enrollment process…
It’s was a simple enrollment process and the chosen policy was clearly presented.
Insurer: Prudent Pet
By: Iwritesongs
Easy claim process
Easy claim process, quick decision and payment.
Insurer: MetLife
By: customer
Great App/ Service
Navigating the app is very easy. Making a claim is straight forward and easy. The waiting period is not lengthy.
Insurer: Spot
By: Darcy Gutierrez
Although I had issues using the app to…
Although I had issues using the app to complete my claim, it was easy and completed quickly
Insurer: Spot
By: Rene Kubas
Confusing instructions
Confusing instructions, no login info. no payment info
Insurer: Nationwide
By: customer
Should not send a survey before…
Should not send a survey before providing status or update of pet insurance that you had to pay 2 months in advance and be told you have to pay next month also. Feel like I’m being ripped off. Unable to give experience until policy is activated
Insurer: Nationwide
By: Angela Renea Hagans