Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,606 total
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Easy to submit a claim through the app
Easy to submit a claim through the app. Claim was processed and paid within a week. Reimbursement was deposited directly into my bank account. Very smooth process.
Insurer: MetLife
By: Michael D
I had an excellent experience
I had an excellent experience. The process was very easy and takes only a few day to get an response and the payment.
Insurer: MetLife
By: Carolina Simon
Prompt claim attention
Prompt claim attention, clarification (if need be) and repayment
Insurer: MetLife
By: Frank D
Easy to submit case
Easy to submit case. Handled quickly & fairly.
Insurer: Fetch
By: Susan
Highly Recommend MetLife Pet Insurance
MetLife Pet Insurance was quick with the review and payment. There was one oversight, but once identified, they were quick to correct the issue. Excellent customer service. Very happy with them and highly recommend them if you have a pet.
Insurer: MetLife
By: Tim Wheeler
I've been paying premiums for two dogs…
I've been paying premiums for two dogs for almost two years now. I've filed probably a dozen claims. Each and every one was rejected. I'll just allocated the amount of the premiums to a savings account and be way ahead.
Insurer: Prudent Pet
By: Michael
Claims
Easy to use with clear explanations of deductible and reimbursement
Easy process
Ready to file, great communication and quick payment! Thank you, very efficient.