Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,739 total
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Pumpkin insurance paid some for my…
Pumpkin insurance paid some for my dog’s issue and I was pleased with their payment. However, I felt it took too long to process claim bit once I called them, they paid their portion. It is worth having pet insurance to help with costs of medical care.
Insurer: Pumpkin
By: Luanna Dygas
Prompt with processing my dog's claims…
Prompt with processing my dog's claims and I like the direct deposit option when there is a reimbursement. The service is great hence the 5 stars but my policy increases every year in price.
Insurer: Trupanion
By: Jane Judson
Filing my claim was easy and payment…
Filing my claim was easy and payment was really prompt. I’m thankful
Insurer: Trupanion
By: Lisa Norton
Claim approval and payment is very fast!
Claim approval and payment is very fast!
Insurer: Pumpkin
By: Cathy Thomas
The quotes were clear and the benefits…
The quotes were clear and the benefits outlined well. it was a very smooth process
Insurer: MetLife
By: Cynthia Norton
My $100CAD down payment as not been…
My $100CAD down payment as not been refunded to my account.
Insurer: Sonnet
By: Efosa Osifo
Everything went smoothly after…
Everything went smoothly after straightening out the initial confusion. Claim payment was received quickly.
Insurer: MetLife
By: no name
Easy to set up
Easy to set up, quick to respond, I got repayment for a claim after my first vet visit, in less than a week. This is my first experience with pet insurance, and I couldn’t be happier with my choice.
Insurer: MetLife
By: customer
Easy to report a claim on the app
Easy to report a claim on the app. Timely payment.
Insurer: MetLife
By: customer