Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,739 total
Other Categories
Easy to submit claims
Easy to submit claims. Refund options are great. Payments are easy to make.
Insurer: Spot
By: GwendaCherry
Spot Pet Insurance delivers the package…
Spot Pet Insurance delivers the package you purchase promptly! Our dog developed mast cell cancer at 5 years old and Spot Pet Insurance handled the claims and refunds quickly! Thank you!
Insurer: Spot
By: M. S.
easy to enroll and compare with other…
easy to enroll and compare with other offers
Insurer: MetLife
By: Lynn McCarthy
Processed and paid in a timely manner.
Processed and paid in a timely manner.
Insurer: Spot
By: TAMIRA HARTMAN
Everything went very smoothly
Everything went very smoothly. And reimbursement was prompt- much quicker than last time
Insurer: MetLife
By: customer
Very easy to compare quotes and…
Very easy to compare quotes and policies. Insurance begins quickly.
Insurer: MetLife
By: Patricia Urso
Excellent paid my bill and my…
Excellent paid my bill and my reimbursement was quick. Highly recommended to purchase the insurance
Insurer: Fetch
By: Ron Boucher
The process was quick and simple
The process was quick and simple. Positive results.
Insurer: Healthy Paws
By: Douglas Sebesta
Very grateful
Took maybe 2.5 weeks, but thats okay, we got back everything we could. Fetch was helpful when I needed to update some account information, and when we had to submit claims for an emergency vet visit and bladder stones removal surgery with multi day hospital stay, we got back our full policy's allowance with no hang-ups. We are very grateful.
Insurer: Fetch
By: Sheriana