Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,741 total
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Easy to file claim & quick to receive…
Easy to file claim & quick to receive reimbursement.
Insurer: MetLife
By: customer
Super Easy to Navigate
Easy to file a claim and refund came back in a timely manner!!
Insurer: MetLife
By: customer
Good insurance
Not to have to worry about a outrageous amount of money . Because trupanion pays 90 percent of the bill after your copay directly to the vets office.
Insurer: Trupanion
By: Rosanne
Easy to submit and prompt payment
Easy to submit and prompt payment! Thank you!
Insurer: Spot
By: Beth F
I am so grateful for Pumpkin Insurance
I am so grateful for Pumpkin Insurance! Our dog Atlas was in the ER and accrued a very expensive bill. We were able to get him the care he needed without the worry and bring him home that night. I submitted the claim to Pumpkin Insurance the next morning and we were reimbursed for 90% of the claim that same morning. Without the financial stress, we were able to get Atlas the appropriate care right away and help him recover. He is doing great, back to his old antics! I will never have dog without Pumpkin Insurance. We recommend Pumpkin Insurance 10/10
Insurer: Pumpkin
By: customer
Highly dissatisfied
Highly dissatisfied. I called to cancel and they still took the payment and overdraft my account. I called in enough time to stop the payment. Poor service.
Insurer: Nationwide
By: customer
Everything went smooth when I was…
Everything went smooth when I was getting my dog insurance. We are very pleased With Nationwide.
Insurer: Nationwide
By: JUSTIN FELIPE-SAHOYE
Making a claim is very easy
Making a claim is very easy. Handlong of claim was prettt quick.
Insurer: Spot
By: Jorn Fledelius
Easy quick online claim process
Easy quick online claim process. Fast payment.
Insurer: Spot
By: Jeffrey Riner
Paid their share at the time of the Vetinary Service
I was delighted that Trupanion paid ½ the bill on the spot without and additional paperwork at the time of the service.
Insurer: Trupanion
By: Joyce