Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,606 total
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It is easy to apply for reimbursement…
It is easy to apply for reimbursement and the wait for the payment is fast. Thank you Spot! You’re a great help!
Insurer: Spot
By: Vilma Nangca
Customer service was helpful with a…
Customer service was helpful with a question I had and the payment for a covered event was very timely.
Insurer: Spot
By: Debra Gutierrez
Stephanie was great with assisting me…
Stephanie was great with assisting me with my direct deposit for my pet insurance. She was patient, kind and encouraging with helping get online to check my account. I has a wonderful experience today. Thank you Stephanie and Nationwide.
Insurer: Nationwide
By: Dawn F
When I got this insurance I thought to…
When I got this insurance I thought to myself what a waste! And then two years later my frenchie got epilepsy, I started my 1st claim, it was so easy. I was still skeptical and the 4 days later I got 80 percent of my money deposited into the account I paid it from. I was floored. They take care of my baby like I would. Thank you. I am impressed. This is not a robot. Or a scam. Its real
Insurer: MetLife
By: Schrone Avery
Easy to enroll my pet with MetLife.
Easy to enroll my pet with MetLife.
Insurer: MetLife
By: MARTHA RASH
Quick turnaround and direct deposit…
Quick turnaround and direct deposit payment right into bank Very convenient
Insurer: MetLife
By: customer
Quick service!
I was reimbursed quickly after submitting my pets visit information!
Insurer: Spot
By: BB
Not very user friendly
(1) Difficult to update refund payment options (it is an entirely different website, but that is unable to be found until you call). (2) The form to submit claims is not easy to use- Not editable & need to download to sign/date, etc.
Insurer: MetLife
By: customer
Submitting a claim is very simple…
Submitting a claim is very simple process with my phone app and payment processing was prompt.
Insurer: MetLife
By: Bobby Moody
Super quick review and payment!!
Super quick review and payment!!
Insurer: Pumpkin
By: Cathy