Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,830 total


Verified March 04, 2026

Quote and enrollment was quick and easy

Quote was quick and easy! Enrollment was just as easy. Thank you!

Insurer: MetLife

By: Peter

Verified March 04, 2026

Quick and easy

Quick and easy

Insurer: MetLife

By: customer Brenda

Verified March 04, 2026

very easy

very easy. I'm happy with enrollment

Insurer: MetLife

By: AMY DEBONA

Verified March 04, 2026

Easy to use App with fast response…

Easy to use App with fast response time. Love that I can also talk to a Vet with questions.

Insurer: ASPCA

By: Venise Hendershott

Verified March 04, 2026

It was very easy to sign up and they…

It was very easy to sign up and they offered everything you need to your kitties nice and healthy. Stay prepared and you never have to get ready

Insurer: MetLife

By: Chimere Anderson

Verified March 04, 2026

Very easy process!

Very easy process!

Insurer: MetLife

By: Fly girl

Verified March 04, 2026

great

great ! Easy step by step process to get your fur babies taken care of !

Insurer: MetLife

By: Holly Dishman

March 03, 2026

Embrace Pat insurance is very helpful

Embrace Pat insurance is very helpful. Easy, especially with their app to Download claims and they get back to you very quickly with your reimbursement, either by mail or direct deposit. I have had embrace pet insurance since my dog has been a puppy. She is 6 years old now. And it has really helped us to have this for her & ourselves.

Insurer: Embrace

By: Isabel

March 03, 2026

Great experience and coverage

I have had a great experience with Fetch. Shortly after getting both my cats insured, one of them developed bladder stones and had to have surgery to have them removed. Fetch covered 90% after my deductible which was several thousand dollars. Last month one of her teeth broke and she needed unplanned dental surgery. Again, Fetch covered her $2000 dental bill at 90%. It has more than paid for itself and quick reimbursement within 2 weeks! I have recommended to several of my co-workers, especially because of dental coverage.

Insurer: Fetch

By: Melissa

Verified March 03, 2026

first time buyer of pet coverage

This is my first time purchasing pet coverages. I compared several companies for converges and pricing and I paid close attention to reviews and recommendations. Prudent Pet Insurance made the process very simple and when I order coverage, I reviewed one of the exclusions and Believed that I should have purchased that coverage originally and I reached out and they amended the policy without difficulty. Looking forward to a long-term relationship with this company.

Insurer: Prudent Pet

By: Dianne Bergemann

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