Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,741 total
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Great Experience
Pets Best really is the best. Filing claims are easy, the explanation of benefits is concise and reimbursement is quick. They are the reason why my dog with stage 5 lymphoma is still alive.
Healthy Paws
I’m very satisfied with their service, it provides peace of mind when your pet has health issues. It’s so easy to submit claims and get prompt payment . Takes some of the stress and worry out when your best friend is ill.
Insurer: Healthy Paws
Veterinarian: Howell Animal Hospital Surgical and Diagnostic Center
By: Joanne
Healthy Paws is great!
I signed up with Healthy Paws because of highly rated reviews from pet owners. My dog had a torn knee ligament and needed TPLO surgery. He is a big boy, quite heavy. The recovery was painful. Healthy Paws made everything easy for me. The claim submission process and document upload submission was very easy. They reimbursed me in no time and with no hassle. They even sent a follow up email to make sure Tesla is doing ok. It meant a lot! I highly recommend Healthy Paws!!
Greatest pet insurance experience!
As with all insurance, you always hope you won’t need to use it! But when my cat, Joey, needed surgery, MetLife insurance was there! They covered Joeys medical bills, medications, and follow-up therapy under my policy. The representatives were always kind and caring.
Insurer: MetLife
By: Joanne
Good experience thus far
Competitive premium, easy claims process, and good customer service experiences.
Pets Best Claims - Easy Peasy!
The Pets Best claims process is easy, efficient, and the underwriters process the claims swiftly when provided with the information they need. I recently signed up for auto-deposit, and the funds go right into my checking account. I can't ask for more than that! Everything is Easy Peasy!
Quick & Easy!
"I took my dog Spud in for a check up and to update his rabies shot. Nothing out of the ordinary. When I checked out I also purchased flea & tick meds. I submitted my bill when I got in my car. That was late on a Thursday afternoon. I was paid by Tuesday. Very pleased!"
Insurer: Pets Best
By: Patti
Wellness Claim Approved Quickly
I took my Keira in for wellness exam, testa and vaccines. I simply submitted my paid invoice to Petsbest online, and in less than a week, funds were in my bank account. Super easy and stress free.
Insurer: Pets Best
By: Merribeth
Easy Breezy
From filing a claim online to reimbursement it was easy. I didn't get reimbursed as much as I thought when I ran the figures on my own, but the process was simple. Payment went right back to my CareCredit acct.
Great Service
Pets Best reimbursed me within a week and a half of submitting my claim. Excellent response time.